# Telephone Nurse Triage - Atrium Health Wake Neurosurgery On-Site FT

**Company**: Atrium Health
**Location**: Greensboro, NC
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $35.50 - $53.25
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://careers.atriumhealth.org/jobs/17813378-telephone-nurse-triage-atrium-health-wake-neurosurgery-on-site-ft?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a562b537-645

## Description

We are seeking a full-time Telephone Nurse Triage to join our team at Atrium Health Wake Neurosurgery in Greensboro, NC. The successful candidate will provide patient-centered care, acting as a partner and adviser to patients and families, helping them manage their healthcare needs.

The role involves:

- Providing patient/family centered care, respecting culture and values, individual needs, health goals, and treatment preferences

- Applying critical reasoning and clinical judgment to expedite appropriate care and treatment

- Ensuring proper scheduling and follow-up on test results for providers

- Using active listening skills, approved protocols, and evidence-based practice to explain test results and medications to patients

- Participating in own professional development, maintaining required competencies, and seeking assistance or educational offerings

- Focusing on patient safety and quality of nursing care, applying nursing interventions, and evaluating patient outcomes

- Maintaining knowledge of care teams for coordination of patient care, self-management, population management, and communication skills

- Adapting personal communication style to meet patient needs in diverse backgrounds

- Demonstrating exceptional assessment, critical thinking, and customer service skills

Requirements:

- Graduation from an accredited School of Nursing with two years of acute care experience

- Current license as a Registered Nurse (RN) in the State of North Carolina

- Basic Cardiac Life Support (BCLS) certification required

- Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), or Pediatric Emergency Assessment, Recognition and Stabilization (PEARS) may be required within one year

We offer a comprehensive suite of Total Rewards, including benefits and well-being programs, competitive compensation, generous retirement offerings, and programs that invest in your career development.

## Skills

### Required
- acute care experience
- telephone triage
- health insurance
- managed care
- critical thinking
- customer service

### Nice to have
- BSN
- previous experience in Telephone Triage
- Health Insurance and Managed Care concepts

---

Source: [Apply at careers.atriumhealth.org](https://careers.atriumhealth.org/jobs/17813378-telephone-nurse-triage-atrium-health-wake-neurosurgery-on-site-ft?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)