# Lead Director – AI Platform Enablement & Automation

**Company**: CVS Health
**Location**: Northbrook, IL
**Experience**: executive
**Job type**: full-time
**Salary**: $144,200.00 - $288,400.00
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/IL---Northbrook/Lead-Director-AI-Platform-Enablement-Automation_R0964057?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a53a42aa-ab3

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

The Lead Director – AI Platform Enablement & Automation leads Integration Engineering with end-to-end ownership across PS, PCW, and Test Automation. This role ensures scalable, reliable, and high-quality delivery by embedding AIOps, and automation across product and operational lifecycles. It oversees AI assisted development, release quality, and proactive incident management through predictive analytics and anomaly detection, aligning outcomes with business objectives, customer experience goals, and executive KPIs/OKRs.

Responsibilities:

- Oversee end to end delivery of solutions for PS (Pharmacy Segment) and PCW (Pharmacy and Consumer Wellness) Lines of business.

- Oversee engineering teams operating on legacy middleware technologies and modern cloud platforms such as GCP, AWS and Azure.

- Drive modernization and automation initiatives by identifying opportunities for AI integration and automation.

- Work closely with product, engineering, and leadership teams to identify quality risks, communicate insights and metrics, and proactively enhance the customer experience.

- Oversee annual budgeting, capital processes, and quality improvement activities for the organization.

- Provide strategic and tactical engineering and architecture leadership.

- Lead testing and automation strategies across IT and business operations using AI platforms.

- Own the end-to-end execution of quality assurance processes across AI model validation and automation.

- Guide the planning and execution of projects and programs.

- Define objectives and key results (OKRs), return on investment (ROI), and key performance indicators (KPIs).

- Facilitate communication between technical and non-technical stakeholders.

- Demonstrate a thorough understanding of principles, practices, and techniques relevant to the application area and organization.

- Provide formal and informal feedback to address performance gaps.

- Actively participate in recruitment and selection processes.

- Ensure all teams adhere to the highest standards of integrity and the Code of Conduct.

- Drive skills transformation through upskilling plans focused on cloud, automation, and AI technologies.

Required Qualifications:

- 10+ years of information technology leadership experience.

- 10+ years of experience translating complex testing and automation strategies into measurable business outcomes.

- 5+ years of experience leveraging AI technologies and development, testing, and automation techniques in a high-performance Agile environment.

- 5+ years of experience in cloud-native environments, including Azure, GCP and AWS.

- 4+ years of hands-on development experience across multiple technology platforms.

Preferred Qualifications:

- Executive-level communication skills.

- Background in healthcare and Pharmacy Benefit Management (PBM).

- Experience with Kafka, APIM, and Kong platforms.

- Hands-on experience with Large Language Models (LLMs).

Education:

- Bachelor’s degree or equivalent experience.

Pay Range: $144,200.00 - $288,400.00

## Skills

### Required
- AI
- Automation
- Cloud
- Azure
- AWS
- GCP
- Integration Engineering
- Testing
- Agile

### Nice to have
- Kafka
- APIM
- Kong
- Large Language Models (LLMs)
- Executive-level communication

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/IL---Northbrook/Lead-Director-AI-Platform-Enablement-Automation_R0964057?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)