# Strategic Account Manager

**Company**: Cirium
**Location**: Irving, TX
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $89,700 - $166,400
**Category**: Sales
**Industry**: Technology

**Apply**: https://relx.wd3.myworkdayjobs.com/en-US/RiskSolutions/job/Irving-TX/Strategic-Account-Manager--Airports---Airlines--Hybrid---Irving--TX-_R120539-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a52f89be-398

## Description

We are seeking a Strategic Account Manager to manage and grow key airport and airline relationships across North America.

You will be responsible for developing strategic account plans, building relationships with senior stakeholders and C-suite executives, and identifying opportunities to drive customer retention, renewals and revenue growth through Cirium's aviation analytics solutions.

Acting as a trusted advisor, you will work closely with customers to understand their business priorities and deliver solutions that create long-term value while achieving commercial targets.

**Responsibilities**

- Managing and developing a portfolio of strategic airport and airline accounts across North America, taking ownership of customer relationships, retention and revenue growth.

- Developing and executing strategic account plans to identify growth opportunities, strengthen partnerships and maximize long-term account value.

- Achieving renewal, retention and account growth targets, identifying opportunities for upselling and cross-selling Cirium's products and solutions.

- Building and maintaining strong relationships with key stakeholders and decision-makers across customer organizations, including C-suite executives and senior leadership, engaging at multiple levels to understand business priorities and influence strategic decisions.

- Developing a deep understanding of Cirium's products, services and solutions, effectively communicating their value and aligning them to customer needs and business challenges.

- Maintaining regular engagement with customers to understand their objectives, challenges and evolving requirements, ensuring Cirium's solutions continue to deliver value.

- Acting as a trusted advisor and internal customer advocate, coordinating with product, marketing, consultancy and customer success teams to deliver tailored solutions and an excellent customer experience.

- Identifying and developing new commercial opportunities within existing accounts, building a strong pipeline and supporting the overall growth strategy.

- Navigating complex sales situations, managing commercial negotiations and building consensus across multiple stakeholders and buying committees.

- Monitoring developments and trends within the aviation and travel industries to identify emerging customer needs, market opportunities and potential challenges.

- Actively supporting industry networking and relationship development, creating opportunities for customer engagement and collaboration, including customer-to-customer interactions.

- Sharing market intelligence, account insights and best practices across the wider sales team to support overall business performance.

**Requirements**

- 10+ years of strategic sales and/or account management experience, with the ability to navigate and successfully manage the majority of complex sales situations, including high-value, consultative sales and negotiations.

- Proven experience selling to and influencing C-suite executives and other senior decision-makers, building executive-level relationships and engaging confidently on strategic business priorities.

- Direct B2B sales or strategic account management experience within data and/or software, preferably with a background in the aviation or travel industry.

- Demonstrated success in achieving revenue, retention and renewal targets through effective account management and growth strategies.

- Experience developing and executing strategic account plans, identifying commercial opportunities and driving account expansion.

- Ability to build relationships and engage with senior stakeholders and decision-makers across complex, matrixed organizations.

- Strong commercial acumen, with the ability to understand customer business priorities and translate these into valuable solutions.

- A growth mindset, with a proactive approach to identifying opportunities, developing relationships and building a healthy pipeline.

- Exceptional communication, presentation, negotiation and forecasting abilities.

- Experience using modern sales processes, research and technology, including AI, social selling, video, sequencing and multi-touch engagement, to strengthen customer relationships and drive commercial outcomes.

- A self-starter with a strong sense of accountability, resilience and a commitment to continuous development.

- Ability to travel to client meetings and industry conferences as needed.

- Hybrid office requirement: three days per week (Tuesday–Thursday) at the Irving, TX office.

**Salary** U.S. National Base Pay Range: $89,700 - $166,400. Total Target Cash Range: $138,000 - $256,000. Geographic differentials may apply in some locations to better reflect local market rates.

## Skills

### Required
- strategic sales
- account management
- aviation analytics
- B2B sales
- relationship building

### Nice to have
- AI
- social selling
- video
- sequencing
- multi-touch engagement

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Source: [Apply at relx.wd3.myworkdayjobs.com](https://relx.wd3.myworkdayjobs.com/en-US/RiskSolutions/job/Irving-TX/Strategic-Account-Manager--Airports---Airlines--Hybrid---Irving--TX-_R120539-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
