# Service Cloud Account Executive

**Company**: Salesforce
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Australia---Sydney/Service-Cloud-Account-Executive_JR350449?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a527294b-67e

## Description

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword , it’s a way of life.

As a Service Cloud Account Executive, you'll work as a strategic partner to enterprise customers and prospects , helping them solve real service and contact centre challenges using the full power of Salesforce, including Agentforce, our autonomous AI platform.

**Responsibilities**

- Build and execute a Service Cloud sales strategy across your enterprise territory.

- Act as a trusted advisor to customers, deeply understanding their service and CX challenges

- Drive revenue growth by expanding within existing accounts and acquiring net-new logos

- Evangelize AI-powered service solutions , including Agentforce , that transform how businesses support their customers

- Run full sales cycles: prospecting, discovery, solution design, negotiation, and close

- Exceed annual quota through a consultative, outcome-led approach

**Requirements**

- 5+ years of experience selling technology solutions, ideally in Customer Service, Contact Centre, Field Service, or CX

- A track record of consistent quota overachievement

- Strong consultative selling skills , discovery, solution framing, negotiation, and close

- Experience with SaaS and software sales

- Ability to work cross-functionally in complex enterprise deals

**Benefits**

- 7 paid volunteer days per year , use them to give back to causes that matter to you and your local community

- Donation matching for all approved charitable contributions

- Health, Life, Trauma and Income Insurance

- Monthly Wellness Allowance , because your wellbeing matters

- Flexible Time Off & leave policies , we trust you to manage your time

- Parental benefits , supporting you through every stage of life

- Perks and discounts , from everyday savings to added extras

## Skills

### Required
- CRM
- SaaS
- software sales
- consultative selling
- AI-powered service solutions

### Nice to have
- Salesforce experience
- familiarity with CRM platforms

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Australia---Sydney/Service-Cloud-Account-Executive_JR350449?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)