# Pega CDH Lead Decisioning Architect TPO/Senior Consultant Specialist

**Company**: HSBC
**Location**: Hyderabad, Telangana
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612007052?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a5048ebb-2aa

## Description

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. In this role, you will own the end-to-end CDH decisioning architecture, define and govern NBA Designer implementation, translate business objectives into decisioning logic, oversee data integration into CDH, provide hands-on technical leadership, set quality and governance standards, drive optimisation and testing, and ensure compliance and responsible AI.

Responsibilities:

- Own the end-to-end CDH decisioning architecture (framework, patterns, scalability, performance, enterprise alignment).

- Define and govern NBA Designer implementation (taxonomy, treatments, engagement policies, arbitration, 1:1 Ops Manager).

- Translate business objectives into decisioning logic with Marketing/Product/Data Science (use cases, KPIs, rules, journeys).

- Oversee data integration into CDH (real-time and batch feeds from CRM/DWH/event streams; data quality and availability).

- Provide hands-on technical leadership across Strategy rules, Data Flows, proposition/offer management, and model integration.

- Set quality and governance standards (best practices, code reviews, solution audits, maintainability).

- Drive optimisation and testing (performance tuning, simulation, A/B testing, monitoring, continuous refinement to improve ROI).

- Ensure compliance and responsible AI (regulatory adherence, ethical AI, internal risk frameworks, auditability).

Requirements:

- Pega CDH decisioning mastery (NBA Designer, Strategy rules, Engagement Policies, Arbitration, Treatments/Taxonomy).

- Real-time NBA solution architecture experience at scale (low-latency decisioning, omnichannel execution, resilience).

- Decisioning model capability (Prediction Studio, adaptive/predictive models, champion–challenger, model governance).

- Data and integration skills (API/event streaming concepts, CRM/DWH integration, data architecture for decisioning).

- Marketing & personalisation domain knowledge (customer lifecycle, campaign orchestration, contact strategy, omnichannel).

- Quality engineering mindset (standards, performance tuning, testing, monitoring, maintainable configuration).

- Stakeholder management and communication (explain complex concepts to business and technical leaders; influence).

- Leadership and mentoring (coach architects, guide delivery teams, contribute to roadmap and thought leadership).

## Skills

### Required
- Pega CDH
- NBA Designer
- Strategy rules
- Data Flows
- Prediction Studio
- API/event streaming
- CRM/DWH integration
- data architecture

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612007052?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)