# SBN - Service Utility - Singa **Company**: Hollandamericagroup **Location**: Manila, Philippines **Work arrangement**: onsite **Experience**: entry **Job type**: fixed term contract **Category**: Hospitality **Industry**: Tourism **Apply**: https://hollandamericagroup.pinpointhq.com/en/postings/613c6228-0b9f-4e9d-aeb2-3e4264628f2e?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_a4d0923b-f07 ## Description Job Title: Service Utility We are seeking a highly motivated and detail-oriented Service Utility to join our team. As a Service Utility, you will play a vital role in maintaining the overall smooth running of our service operation. Key Responsibilities: - Deliver requisitioned items to all Restaurants, bars, and lounges and ensure proper storage of contents. - Assist service staff in preparation and cleanup duties for all restaurants, pantries, and assigned galley areas to ensure public health standards are met. - Collect and organize all restaurant equipment throughout the vessel and relocate items to their appropriate outlets and lockers. - Assist waiters with secondary service tasks, including polishing duties and general checkouts of outlets. - Silver polish all silver items from the restaurant operation. - Set up mise-en-place as directed by supervisors and outlined in daily working schedules. - Assist in delivering food items and setting up dining accordingly. - Comply with all company guidelines regarding uniforms and personal hygiene. - Follow company standards and policies as outlined in the CBA booklet. - Assist loading or luggage teams as per supervisor's schedule. - Familiarize yourself with the content of the HESS-MS. - Segregate and remove garbage from venue outlets and sanitize garbage containers. - Assist with breaking down trays at all dishwashing areas. - Communicate any maintenance needs or concerns to respective outlet supervisors. - Assist bartenders with daily events and beverage stations. - Attend weekly trainings regarding HESS or job-related risk assessments, including weekly crew drills. - Maintain current knowledge of the ship's regular events and special events and functions by reviewing the daily schedule to provide guests with accurate information. - Follow all related procedures set by the company on a daily basis, ensuring fellow coworkers abide by them. - Responsible for deck setups and breakdowns as directed or scheduled. - Assist with the cleanliness of decks and deck furniture, ensuring deck chairs are maintained throughout the day. - Ensure safe storage of all deck equipment, such as tables, chairs, umbrellas, and cushions, according to safety regulations. - Set up and break down Pier Service on specified days and man the Pier as scheduled. - Monitor deck service and assist service staff if needed. - Assist restaurant outlets in distributing food trays to service stations and collecting soiled trays back to dishwashing areas. Requirements: - High school diploma or similar education. - Work experience within the hotel industry, preferably on a cruise ship. - Strong command of the English language combined with good written skills. - Basic F&B knowledge of beverage operations and service. - Knowledge of public health and sanitation regulations/procedures. Benefits: - Physical demands: ability to bend, climb, perform repetitive motion, and repetitively heavy lift. - Travel requirements: passport valid for a minimum of 6 months, flag state issued seaman book, general flag state or flag state approved marine fitness medical, United States C1/D visa, English Marlin test at minimal score of 80%, pre-employment medical examination. - Work conditions: working on a cruise ship is very different from any land-based occupation, working hours are longer and work is more intense due to the constant demand of guests. ## Skills ### Required - English language - Basic F&B knowledge - Public health and sanitation regulations/procedures --- Source: [Apply at hollandamericagroup.pinpointhq.com](https://hollandamericagroup.pinpointhq.com/en/postings/613c6228-0b9f-4e9d-aeb2-3e4264628f2e?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)