# Technical Support Representative

**Company**: Honda
**Location**: Greensboro, North Carolina
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Engineering
**Industry**: Automotive
**Ticker**: HMC
**Wikidata**: https://www.wikidata.org/wiki/Q9584

**Apply**: https://careers.honda.com/us/en/job/10316/Technical-Support-Representative
**Canonical**: https://yubhub.co/jobs/job_a4a8bac5-24a

## Description

## Job Purpose

This position organizes and leads cross-functional projects related to aircraft in operations.

## Key Accountabilities

- Drive resolution of Technical, Reliability, or Delivery issues through cross-functional engagement stakeholders and external dealer and customer coordination.

- Manage product enhancement to ensure technical, cost, schedule, and deliverable requirements are achieved.

- Serve as the Project/Technical specialist for Customer Service projects/issues.

- Provide Project Management support for internal development programs.

- Manage dealer and customer role in regards to logistics and communications for product enhancements.

- Perform business case analyses required to facilitate program investment decisions.

- Facilitate development of request for proposal packages and associated documentation.

## Qualifications, Experience, and Skills

- Associates degree in Aviation related field strongly preferred.

- High School diploma or equivalent required.

- 5-10 years combined experience in any of the following areas; design, manufacturing, operations engineering, quality assurance, supplier development engineering, supply chain and/or project management.

- Project Management Certification preferred

- Multi-lingual preferred

## Working Conditions

- Prolonged periods of sitting at a desk and working on a computer.

- Must be able to lift up to 15 pounds at times.

## Skills

### Required
- project management
- cross-functional engagement
- product enhancement
- project management certification
- multi-lingual

### Nice to have
- aviation related field
- design
- manufacturing
- operations engineering
- quality assurance