# Associate Commercial Manager **Company**: S&P Global Energy **Location**: Metro Manila, PH **Experience**: mid **Job type**: full-time **Category**: Sales **Industry**: Finance **Apply**: https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Metro-Manila-PH/Associate-Commercial-Manager_332777-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/job/associate-commercial-manager-a46cd123-73d/ ## Description The Associate Commercial Manager is responsible for managing an assigned portfolio of clients, with a focus on client retention, engagement, adoption, and account growth. The role combines proactive relationship management with a commercial mindset to protect existing revenue while identifying and progressing opportunities for upsell, cross-sell, and broader adoption of SPGE solutions. **Key Responsibilities** - Client Retention & Account Management: - Own an assigned portfolio and drive proactive engagement throughout the customer lifecycle. - Execute structured retention touchpoints, including early-cycle, midpoint, and renewal engagements. - Understand client business needs, usage, challenges, and priorities to protect renewals and strengthen relationships. - Identify account risks early and coordinate actions to improve account health and retention. - Maintain accurate records of client interactions and actions in SFDC. - Client Engagement & Adoption: - Establish relationships with relevant client stakeholders through purposeful outreach. - Conduct client meetings, product discussions, training sessions, and service reviews. - Support newly added users and promote effective use and adoption of subscribed services. - Coordinate with product specialists and support teams to resolve client issues and improve customer experience. - Growth & Pipeline Generation: - Identify opportunities to grow the assigned book of business through uplift, upsell, cross-sell, and new use cases. - Use discovery to understand unmet client needs, additional users or teams, workflows, geographies, and complementary product requirements. - Build and maintain a healthy pipeline with clearly defined client need, stakeholders, timing, value, and next steps. - Partner with sales specialists and internal stakeholders to progress qualified opportunities through to closure. - Commercial & Forecasting Discipline: - Maintain accurate and timely opportunity, renewal, activity, and pipeline information in SFDC. - Monitor portfolio performance, renewal risk, pipeline, and growth opportunities. - Support forecasting and provide a credible view of expected commercial outcomes. - Use account and performance data to prioritize actions and allocate time effectively. - Cross-Functional Collaboration: - Work across S&P Global to address client needs and commercial opportunities. - Collaborate with Sales, Product, Customer Success, Specialists, Operations, and Support teams. - Contribute to team initiatives, knowledge sharing, campaigns, and continuous improvement projects. **Success Measures** Performance should be assessed across a balanced set of commercial outcomes: - Client and revenue retention - Portfolio growth - Pipeline generation and progression - Upsell and cross-sell performance - Client engagement and product adoption - Forecast accuracy - SFDC activity and opportunity discipline - Account planning and execution - Contribution to team initiatives and knowledge sharing **Skills & Competencies** The successful candidate should demonstrate: - Strong account management and client relationship skills - Commercial curiosity and a growth mindset - Effective discovery and questioning skills - Pipeline generation and opportunity qualification - Strong written and verbal communication - Presentation and product demonstration capability - Financial and commercial awareness - Data analysis and reporting skills - Sales forecasting discipline - Strong organization, prioritization, and time management - Ability to collaborate effectively across functions - Client-centric and results-driven mindset - Adaptability, ownership, integrity, and attention to detail **Qualifications** - Prior experience in Sales, Account Management, Business Development, Customer Success, or Client Relations preferred. - Excellent written and verbal English communication skills. - Strong proficiency in Microsoft Excel and comfort working with CRM and reporting tools. - Ability to work effectively in a client-facing, target-driven commercial environment. - Willingness to work EMEA business hours. **What’s In It For You?** We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you,and your career,need to thrive at S&P Global. Our benefits include: - Health & Wellness: Health care coverage designed for the mind and body. - Flexible Downtime: Generous time off helps keep you energized for your time on. - Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. - Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. - Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families. - Beyond the Basics: From retail discounts to referral incentive awards,small perks can make a big difference. For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - account management - client relationship - commercial mindset - discovery - pipeline generation - opportunity qualification - sales forecasting - data analysis - reporting - Microsoft Excel - CRM ### Nice to have - Sales - Business Development - Customer Success - Client Relations --- Source: [Apply at spgi.wd5.myworkdayjobs.com](https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Metro-Manila-PH/Associate-Commercial-Manager_332777-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)