# Implementation Manager I - UK & Nordics

**Company**: Mollie
**Location**: London
**Experience**: senior
**Job type**: Full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://jobs.ashbyhq.com/mollie/f57c4c54-6ed4-4e94-97de-16ae5a9c656f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a431f686-2e3

## Description

Build with us

Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.

Your impact

You'll own the post-sales integration phase for Mollie's largest and most complex deals, taking full responsibility from contract signature through go-live and the handover that follows. That means acting as the central point of contact for the merchant and every internal Mollie team involved, setting out the activities, owners, and timelines needed to get each implementation live.

You'll coordinate closely with sales, sales engineering, onboarding, compliance, product, and other teams to resolve issues as they come up, using your technical understanding to assess merchant problems, work through documentation, and route issues to the right place.

What you'll ship

- Own the post sales integration phase for Mollie's largest and most complex deals, from handover through testing to go live

- Run kickoffs with internal and external stakeholders, setting go live dates and keeping progress on track

- Organise and track testing, raising issues and feedback as they surface

- Coordinate across sales, product and engineering colleagues, as well as with merchants directly, to keep everyone aligned

- Keep agreed go live dates on track, since delays mean missed revenue

- Maintain documentation and playbooks that make delivery predictable and scalable

What you'll bring

- At least 3 years of relevant experience in implementation, project management, onboarding, delivery, or a similar customer-facing role.

- Experience in payments, fintech, e-commerce is a plus

- Proven experience managing complex implementations from contract signature through go-live and handover.

- Solid understanding of APIs, integrations and technical documentation, with the ability to investigate implementation issues and work with technical teams.

- Strong project and stakeholder management skills, including managing timelines, blockers, dependencies and multiple internal and external stakeholders.

- Structured, proactive and pragmatic approach, with strong ownership and the confidence to challenge when needed.

- Excellent communication skills in English

Grow your way

At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.

Unlock your full potential and join us to eliminate financial bureaucracy

## Skills

### Required
- project management
- implementation
- integration
- technical documentation
- API
- stakeholder management
- communication

### Nice to have
- payments
- fintech
- e-commerce

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/mollie/f57c4c54-6ed4-4e94-97de-16ae5a9c656f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)