# Trade Compliance Coordinator (Customer Onsite)

**Company**: Expeditors
**Location**: Ellenwood, GA
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000157159719-trade-compliance-coordinator-customer-onsite-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/trade-compliance-coordinator-customer-onsite-a41de09b-b52/

## Description

We take care of our employees, and they take care of our customers! Become a member of a global community!

The Trade Compliance Coordinator supports the efficient and timely movement of goods worldwide. Ensures legal compliance and provides import/export administration and control within rules and regulations.

Key Responsibilities:

- Build customer relationships and provide excellent customer service

- Identify and address issues that may impact customer satisfaction

- Monitor and manage ticketing system for customs compliance requests

- Monitor compliance at all times to ensure 100% adherence to laws, regulations, and corporate policy

- Verify and review shipping documents and commercial invoices

- Facilitate information gathering and evaluate import and export restrictions

- Advise customers on import and export restrictions and customs-related matters

- Track operational metrics and meet SLAs

- Escalate issues and keep management up-to-date

- Identify gaps in current processes and suggest opportunities for improvement

- Stay up-to-date on regulatory requirements and procedures

- Support project execution and drive assigned projects

- Own documentation and tracking of project issues

Personal Development:

- Meet company standards of 52 hours training per year

- Attend training classes when required

- Complete mandatory training when required

QUALIFICATIONS:

- Bachelor's degree or equivalent working experience

- 1-3 years related experience in customs compliance operations

- Understanding of international trade and customs regulations

- Knowledge of international air and ocean transport logistics processes

- Excellent customer service skills

- Risk-sensitive with excellent communication and interpersonal skills

- Self-starter with ability to triage and prioritize tasks

ADDITIONAL INFORMATION:

- Pay is commensurate with experience

- Expeditors offers excellent benefits, including paid vacation, health plan, life insurance, and 401(k) retirement savings plan

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- international trade
- customs regulations
- logistics
- customer service
- communication
- interpersonal skills
- time management
- resource management
- attention to detail
- persuasion

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000157159719-trade-compliance-coordinator-customer-onsite-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)