# Team Manager, Financial Crime, Business Banking

**Company**: Monzo
**Location**: Remote (UK)
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: £32,200 - £40,750
**Category**: Finance
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/monzo/jobs/8385296?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/team-manager-financial-crime-business-banking-a3fa4e4d-f92/

## Description

We're on a mission to make money work for everyone.

As a Team Manager, Financial Crime, Business Banking, you will lead a team of up to 12 senior Investigators, acting as their primary point of contact for technical escalations and professional development.

Your goal is to balance high-quality investigative standards with operational efficiency.

Responsibilities:

- Managing the personal & professional development of approximately 12 Senior Financial Crime Business Banking Investigators.

- Fostering an empathetic, high-performance culture in the team.

- Providing technical coaching, feedback, and advice relating to financial crime tasks.

- Analysing and driving improvement in team performance, and reporting relevant insights.

- Monitoring and maintaining service level adherence on the work completed by the team, reviewing work status and availability of your team members.

- Providing meaningful feedback to your team and learnings are being had from this.

- Communicating and embedding change within the team, driving a positive culture to help us progress as we grow.

- Contributing to a strong control environment by minimising breaches and risk events.

- Reviewing complaints attributed to the team and identifying opportunities for improvement.

- Conducting job interviews for financial crime investigators and contributing to hiring decisions.

- Chairing employee relations cases and making decisions consistent with Monzo's values.

- Being part of a high performing management team, supporting each other when required.

Requirements:

- Leadership experience within a Financial Crime or Fraud setting.

- Understanding of current financial crime trends and typologies.

- Experience providing technical coaching and feedback on FC Business Banking tasks.

- Clear and inspiring communicator, with excellent written and verbal English.

- Empathetic and supportive approach to people leadership.

- Great at prioritising problems and assessing risk in an operations environment.

- Passionate about working in a fast-paced environment and comfortable with change.

Benefits:

- £32,200 - £40,750 salary

- Incentive Awards tied to performance

- £1,000 learning budget each year

- Macbook and support for remote work setup

- Extra support for work-from-home setup

Hours of work:

- Full-time, permanent position

- 37.5hrs a week, Monday - Friday 9am-5:30pm

- One weekend a year

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Financial Crime
- Leadership
- Communication
- Risk Assessment

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/monzo/jobs/8385296?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)