# Digital Product Manager

**Company**: FWD Group
**Location**: Hong Kong
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Insurance

**Apply**: https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---Taikoo-Shing-Group-Office/Senior-Manager--Group-Digital-Platforms_JR-0023875?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/digital-product-manager-a38dcd67-d19/

## Description

The Group Platforms team is responsible for identifying, defining, and managing digital product platforms and technologies to fulfil business objectives.

Key accountabilities:

- Lead multiple workstreams for the customer website platform and customer servicing digital dashboard

- Digital product management and delivery of a single digital platform solution across multiple markets

- Lead the product management and execution of the digital platform through extracting business priorities and fulfilling business needs at the regional level

- Write product specs/stories for major platforms to deliver with no bugs on time with achieving successful business metrics

- Proficiently engage with country business unit stakeholders and communicate with senior stakeholders at both country and group levels

- Demonstrate good and relevant application of design thinking methodologies towards the insights gathering of the platform

- Support appropriate decisions to ensure digital platforms are planned to support scalability, reliability, and efficiency in maintenance across the regional markets

- Lead and coach Agile practices through design and execution efforts of the specific digital platform initiative

- Ability to gather and document complex user and technical requirements, translate these to multiple business rules and logic specifications

- Technically savvy to work closely with developers, understanding their technical capabilities and constraints

- Implement squad strategy from expertise in platform, features, and product

- Generate high value from user feedback that strongly influences platform direction

- Ensure coordination design, development, and deployment plans with business functions and technology solutions delivery teams

- Assess customer/users feedback and prioritize quick fix optimizations and longer-term strategic fixes

- Develop, create, and maintain a digital roadmap for the assigned digital platform

- Define and drive for relevant digital platform performance that contributes to regional and local BUs business performance metrics

- Apply business acumen to extract insights from the digital dashboard and drive initiatives and decisions from the data insights

- Strongly oriented towards results and delivering a high standard of digital platforms

- Able to mentor colleagues and team members on the Scrum environment and processes via the conduct of platform initiative

- Embed emerging technologies and techniques to optimize business benefits and improve operational efficiency

Qualifications / Experience:

- University degree in Business, Information Technology, or equivalent area

- 10+ years' working experience, with 6+ years in Financial Services

- Expertise in digital best practices and its applicability to lifestyle and financial services

- Experience and proven results in product management and delivery of a digital platform

Knowledge & Technical Skills:

- Broad understanding of the insurance and technology industry, including current and emerging financial services, lifestyle, operations, and technology trends

- Skilled in Agile Software delivery (Scrum or similar)

- Proven record of Product Backlog management (using JIRA or something similar)

- Strong understanding of technology concepts and developer languages

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Agile Software delivery
- Product Management
- Design Thinking
- Digital Product Platform
- Cloud
- Microservices
- Mobile development

### Nice to have
- InsurTech
- Fintech
- Start-up environment

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Source: [Apply at fwd.wd3.myworkdayjobs.com](https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---Taikoo-Shing-Group-Office/Senior-Manager--Group-Digital-Platforms_JR-0023875?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)