# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Christchurch, Dorset
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400096685?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-assistant-a3828d7a-37a/

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Christchurch, Dorset. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.

**Job Responsibilities:**

- Provide exceptional customer service, making customers feel valued and supported

- Assist with various tasks such as filling shelves, picking orders, serving customers, and selling products

- Utilise digital tools to enhance customer experience and perform job tasks efficiently

- Help organise and move stock, ensuring shelves are tidy, clean, and well-presented

- Develop product knowledge to make helpful recommendations to customers

**Requirements:**

- Friendly and welcoming demeanour with a genuine enthusiasm for helping customers

- Ability to thrive in a fast-paced, physical, and high-energy environment

- Committed team player, willing to support colleagues and work collaboratively

- Flexible and willing to work across the store, taking on new challenges

- Open to learning, developing, and trying new things to improve customer service

- Confident in using new digital tools and technology to perform job tasks effectively

**Benefits:**

- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday

- Holiday entitlement based on hours worked

- Enhanced Family Leave policies, including maternity, paternity, and adoption support

- Pension and life cover, with company matching of 4-7.5% of pension contributions and up to 6x life cover

- Sainsbury's share schemes, allowing employees to buy shares at discounted prices

- Various retail savings, including discounts on eating out, holidays, and at other retailers

- Physical wellbeing initiatives, such as cycle-to-work schemes, reduced-price gym access, and health/dental cash plans

- Mental wellbeing support, including 24/7 access to Employee Assistance Programme and online wellbeing platform

- Financial support options, including interest-free season ticket loans, pay advances, and affordable loans

**Contract Details:**

- Part-time position

- Fixed-term assignment

- 12 contract hours per week

- Contract end date: 01/09/2027

- Availability window: Sunday (12:00-18:00), Tuesday (18:00-22:00), Thursday (12:00-18:00), Saturday (18:00-22:00)

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## Skills

### Required
- customer service
- digital literacy
- physical stamina
- teamwork
- flexibility

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