# Field Service Technician

**Company**: Aristocrat Gaming
**Location**: Wilmington
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://aristocrat.wd3.myworkdayjobs.com/en-US/AristocratExternalCareersSite/job/Wilmington-DE-US/Field-Service-Technician_R0021121?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a3632540-1c3

## Description

As a Field Service Technician with Aristocrat Gaming, you will be responsible for troubleshooting, converting, installing, maintaining, repairing, and removing gaming machines, signs, and gaming controllers with little assistance. You will bring immediate value to the organization by ensuring the seamless operation of our customers' gaming facilities through timely and efficient technical support.

Perform routine maintenance on gaming machines, respond promptly to customer calls and emergency requests, prioritizing critical issues. Complete Pre-Site Surveys, follow the schedule, and perform service activities assigned. Maintain inventory accuracy and follow the parts inventory process. Support customers with technical inquiries and documentation. Report on trends, needs, and service challenges.

Uphold high standards of professionalism, integrity, and customer service daily. Self-direct and carry out day-to-day tasks with little direction. Follow Aristocrat's Safety Guidelines.

## Skills

### Required
- Electronic troubleshooting
- Mechanical skills
- Problem-solving
- Communication
- Customer service

### Nice to have
- Experience as a slot technician
- Field service experience
- Electronics experience
- Mechanics experience
- Troubleshooting experience

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Source: [Apply at aristocrat.wd3.myworkdayjobs.com](https://aristocrat.wd3.myworkdayjobs.com/en-US/AristocratExternalCareersSite/job/Wilmington-DE-US/Field-Service-Technician_R0021121?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)