# Warehouse Supervisor

**Company**: Backcountry
**Location**: Christiansburg, VA
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Retail

**Apply**: https://jobs.lever.co/cscgeneration-2/7ee41bc5-a97d-40d1-911f-356e3ff1bdb1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a360df3c-feb

## Description

We are seeking an experienced Warehouse Supervisor to join our dynamic Fulfillment Center team at Backcountry's Virginia Fulfillment Center (VFC). The successful candidate will oversee day-to-day operations, ensure timely and accurate processing of customer orders, manage a team of fulfillment center associates, and maintain high customer satisfaction.

**Job Overview:** The Warehouse Supervisor will work the second shift (Mon-Fri, 1:30p-10:00p) and report to the Team Operations Manager.

**Responsibilities:**

- Be a positive influence on the team

- Direct employees to maintain operational flow

- Spend 90% of worked time coaching and developing on the floor with employees, and 10% for office/clerical work

- Be proficient in department-specific SOPs

- Plan and prioritize fulfillment/customer needs to meet production schedules

- Participate in team meetings, receive instructions, and provide feedback

- Coach employees on job-specific tasks

- Use computer software, including MS Excel, Warehouse Management System, and internet

- Read and audit labels

- Analyze inventory and problems to initiate resolutions

- Compile and send out end-of-day reports

- Communicate effectively in person and via email (Outlook)

- Use handheld to scan and process inventory

- Identify, count, and sort packages and inventory with high accuracy

- Train new employees

- Use internal ticketing system, Jira, to log problems and expedite resolution

- Operate pallet jack

- Use automated packaging equipment

- Maintain a clean workspace

- Complete and maintain forklift certification training (if trained and active forklift operator)

- Participate in LEAN initiatives and company events

- Be a department Champion and assist Supervisor in answering questions and department supervision

**Required Qualifications:**

- High school diploma or equivalency preferred

- 3 months experience in fulfillment center

- 3 months experience as a Merchandise Processor

- Verbal and written comprehension of English language

- Basic math skills

- Ability to apply established procedures and follow oral/written instructions

- Ability to work independently without direct supervision and organize/prioritize workload

- Ability to deal with pressure of meeting production schedules

- Computer skills, including familiarity with internet and email

## Skills

### Required
- MS Excel
- Warehouse Management System
- Jira
- handheld inventory scanning
- automated packaging equipment
- pallet jack operation
- forklift operation

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/cscgeneration-2/7ee41bc5-a97d-40d1-911f-356e3ff1bdb1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)