# Neighbourhood Manager

**Company**: Peabody
**Location**: Royal Borough of Kensington and Chelsea, Greater London
**Work arrangement**: onsite
**Experience**: mid
**Job type**: Full time
**Salary**: GBP 41,108 per year
**Category**: Other
**Industry**: Other

**Apply**: https://www.jobsgopublic.com/job/neighbourhood-manager-107910?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a331e2cd-ee4

## Description

We're seeking a Neighbourhood Manager to be the face of Peabody in the community, building trusted relationships with residents, managing agents, and local partners.

Key responsibilities include:

- Being the main point of contact for residents, managing tenancy, leasehold, ASB, safeguarding, and neighbourhood issues from start to finish.

- Building strong relationships with managing agents across mixed-tenure schemes, holding them accountable for service delivery, compliance, and customer satisfaction.

- Carrying out estate inspections, identifying opportunities for improvement, and leading the delivery of neighbourhood plans that enhance resident satisfaction, safety, and community wellbeing.

- Working collaboratively with colleagues, contractors, and partner agencies to resolve issues quickly and deliver excellent resident outcomes.

- Championing resident engagement, ensuring services remain accessible, efficient, and provide value for money.

As a Neighbourhood Manager, you'll be an experienced housing professional who enjoys working with people, building partnerships, and finding practical solutions. You will have a strong understanding of tenancy and leasehold management, experience working with managing agents or contractors, and the confidence to manage a varied caseload while making sound decisions.

The role covers the North West London region and includes participation in the North West out-of-hours on-call rota. A Basic DBS check is required.

The salary for this role is GBP 41,108 per year.

## Skills

### Required
- tenancy management
- leasehold management
- neighbourhood management
- customer service

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/neighbourhood-manager-107910?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)