# Jr Asst Food Beverage Manager - CS **Company**: Princesscruises **Location**: Beijing **Work arrangement**: onsite **Job type**: fixed term contract **Category**: Operations **Industry**: Hospitality **Apply**: https://princesscruises.pinpointhq.com/en/postings/6046d256-a533-4634-9ceb-354bbb8bdfa1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_a2edf1e8-430 ## Description Job Description: As a Junior Assistant Food and Beverage Manager, you will play a key role in driving beverage excellence and consistently exceeding defined beverage targets. Key Responsibilities: - Drive Beverage Excellence: Foster a personalized, guest- and teammate-centric service culture, while identifying and eliminating service friction points. - Service Recovery Ownership: Take full accountability for any negative service interactions, ensuring timely, effective, and personalized resolutions are implemented, documented, and escalated appropriately. - Technology Utilization: Champion the use of Princess MedallionClass products, services, and applications to enhance guest engagement and streamline service delivery. - Operational Oversight: Monitor and support accurate and prompt order processing through onboard POS systems, providing guidance and troubleshooting as needed. - Inventory & Stock Management: Lead bar counts in high-traffic areas, ensure bar food and consumables are ordered in line with business needs, and prevent overstocking or expiration. - Revenue Optimization: Analyze voyage financial performance, provide feedback to the Bar Manager, and identify revenue opportunities based on guest behavior and onboard trends. - Special Event Coordination: Accurately manage and reconcile guest orders for premium experiences such as Champagne Waterfall, Chef’s Table, and Catering Transfers. - System Accuracy: Ensure timely and precise input of transfers and B&U in Crunchtime, reporting any discrepancies or trends to the Bar Manager. - Crew Sales Management: Conduct Crew Cambusa sales in line with Princess Ways standards, ensuring all transactions are properly documented for transparency. - Sales Monitoring: Track and support the sale of beverage packages, especially during the initial days of each voyage. - Training & Systems Support: Promote the use of the Dining Reservation System and MedallionClass apps to enhance guest experience, maximize venue capacity, and streamline operations. - Staffing & Scheduling: Assist in ensuring optimal staffing and execution of beverage service across all venues, including lounges, dining rooms, crew areas, and open decks. - Venue Standards: Maintain high standards of setup, ambiance, and cleanliness across all beverage outlets. - Workforce Planning: Review bar schedules with supervisors to identify staffing gaps and ensure alignment with the food and entertainment schedule. Requirements: - Minimum one (1) year of proven experience as Assistant Food & Beverage Manager or in similar roles in high-volume F&B operations (Hotel/Hospitality related fields or Cruise Industry). - Strong analytical skills - Candidates must be able to assist in the day-to-day logistics of Beverage Svc to increase productivity. - Strong problem-solving skills - Candidates must be able to solve customer complaints and provide support to staff members. - Strong customer service skills - Candidates must be able to interact with customers regularly, greeting them and addressing their complaints. - Fluent English Language Skills, both verbal and written. - Advanced computer skills involve using MS Office programs, F&B management software, POS). - Preferably a graduate of a recognized hotel/catering/culinary school. - Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests. - Personable communicator with outstanding social skills and a warm, friendly, and caring personality. - Ability to continuously surprise and delight guests throughout their cruise experience. - Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment. Benefits: - A competitive salary package. - Your comfortable double cabin - your space to relax and recharge. - Company-paid travel to and from the ship, so you can focus on the journey ahead. - Access to exclusive areas and benefits onboard (depending on the rank and occupational group). - A vibrant recreation and welfare program designed to support your well-being and work-life balance. - Access to exceptional learning and development opportunities to grow your skills and advance your career. - The chance to travel the world, exploring exciting destinations while doing what you love. - A welcoming, inclusive, and dynamic work environment where your contributions are valued. ## Skills ### Required - Analytical skills - Problem-solving skills - Customer service skills - English language skills - Computer skills - Leadership skills - Communication skills --- Source: [Apply at princesscruises.pinpointhq.com](https://princesscruises.pinpointhq.com/en/postings/6046d256-a533-4634-9ceb-354bbb8bdfa1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)