# Online Manager

**Company**: Asda
**Location**: Govan
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: Competitive salary
**Category**: Retail
**Industry**: Retail

**Apply**: https://asda.wd103.myworkdayjobs.com/en-US/AsdaJobs/job/Govan/Online-Manager_R-110061?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a27942f9-6a3

## Description

As an Online Manager at Asda, you will play a vital role in the day-to-day running of our Online operation in store.

You will be responsible for the online shrink agenda with structured processes and data-led decisions.

Your main objectives will be:

- Drive strategy into action: planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics, and KRAs through routine and processes.

- Lead with impact: engaging and coaching your team to constantly improve routine and process whilst creating a culture of selling with personality, driving pick accuracy, and serving our customers with heart and pride.

- Results-focused: drive best value offering across our online operation, CSI, and react to customer feedback to create and execute effective action plans from audits.

- Talent Development: listen with empathy, driving resilience, and encourage ownership, focus, and passion for the business.

To be successful in this role, you will need:

- Experience as Team Leader, Supervisor, or Manager in a complex Online retail environment.

- Operational knowledge of the Online retail environment.

- Knowledge of improving availability, picking rate, reducing waste, and managing shrink.

- Experience developing teams and managing change through leadership and building resilience.

- Strong organisational skills and great customer service.

- Flexibility to work a range of shifts, including weekends and evenings.

In return for your hard work, you will receive:

- Competitive salary

- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

- Discretionary company bonus scheme

- Access to an enhanced electric car scheme

- Free eye test for you and your nominated user

- Discounted rates and special offers on Asda services

- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account, and much more

- Company pension

- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer, and bereavement support

- Asda Allies Inclusion Networks

- Excellent parental leave policies

- Colleague recognition programme

- Special offers and discounts across a range of services and activities

## Skills

### Required
- Online retail operations
- Team management
- Leadership
- Customer service
- Organisational skills

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Source: [Apply at asda.wd103.myworkdayjobs.com](https://asda.wd103.myworkdayjobs.com/en-US/AsdaJobs/job/Govan/Online-Manager_R-110061?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)