# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Bury St. Edmunds, Suffolk
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400094737?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a25f17af-606

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Bury St. Edmunds, Suffolk. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.

**Job Responsibilities:**

- Provide thoughtful, friendly, and helpful service to customers

- Assist customers with queries and resolve issues promptly

- Maintain a clean and tidy store environment, including shelves and stock areas

- Support colleagues and work as part of a team to achieve sales targets

- Use digital tools to enhance customer experience and improve efficiency

- Develop knowledge of products and services to make recommendations to customers

**Requirements:**

- Friendly and welcoming demeanor with a genuine enthusiasm for helping customers

- Ability to thrive in a fast-paced, physical, and high-energy environment

- Committed team player with flexibility and willingness to work across the store

- Open to learning and developing new skills and using digital tools

- Pride and ownership in work, with attention to detail and focus on customer experience

**Benefits:**

- Discount card with 10% off at Sainsbury's, Argos, Tu, and Habitat

- Holiday entitlement based on hours worked

- Enhanced Family Leave policies

- Pension and life cover with matching contributions

- Share schemes and retail savings

- Physical and mental wellbeing programs

**Contract Details:**

- Part-time role with 12 hours per week

- Fixed-term assignment until 01/02/2027

- Availability required Thursday 16:00-22:00, Friday 10:00-16:00, and Saturday 15:00-21:00

## Skills

### Required
- customer service
- teamwork
- digital literacy

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