# Case Manager

**Company**: Morgan & Morgan
**Location**: Richmond, Virginia
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $60,000-$90,000 USD
**Category**: Legal
**Industry**: Legal

**Apply**: https://job-boards.greenhouse.io/morganmorganjobsapplynow/jobs/6248471004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a253907e-9d9

## Description

At Morgan & Morgan, the work we do matters. We're a leading personal injury law firm dedicated to protecting people's rights against insurance companies, large corporations, and defective goods.

We're seeking a highly organised Case Manager to join our team in Richmond, Virginia. As a Case Manager, you will assist attorneys in developing settlements, preparing documents, and correspondence as needed. You must be customer-focused and empathetic.

Responsibilities:

- Interact with existing and potential clients daily via telephone and in person

- Order medical records from providers and communicate with clients and providers during treatment

- Obtain necessary documents to support injury and/or liability positions

- Interact with insurance carriers and healthcare providers to secure records and account balances

- Work directly with multiple coworkers involved in case file management and support

- Maintain organised case files

- Prepare comprehensive demands and assemble support for submission to carriers under attorney supervision

- Interact with attorneys and present case synopses when required

- Manage case files from intake to closing under attorney direction

- Perform other related duties as assigned

Qualifications:

- Bachelor's degree (preferred)

- Prior experience as a Personal Injury Case Manager or 2+ years of experience as an insurance adjuster or pre-litigation paralegal

- Ability to be a team player and follow procedures

- Proactive interaction with clients, insurance companies, and medical providers

- Multi-tasking, prioritisation, and workload management skills with minimal supervision

- Highly organised with the ability to juggle multiple deadlines in a fast-paced environment

- Strong writing and communication skills with attention to detail

- Extensive computer and database expertise, including Microsoft Word, Excel, Outlook, and typing at least 35 wpm

This is an on-site role, offering the chance to work closely with the team and gain direct experience.

Salary Range: $60,000-$90,000 USD

Benefits:

- Medical and dental insurance

- 401(k) plan

- Paid time off

- Paid holidays

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## Skills

### Required
- Microsoft Word
- Excel
- Outlook
- database expertise
- strong writing and communication skills
- attention to detail
- organisational skills
- multi-tasking
- prioritisation
- time management

### Nice to have
- Prior experience as a Personal Injury Case Manager
- experience as an insurance adjuster or pre-litigation paralegal

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/morganmorganjobsapplynow/jobs/6248471004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
