# Senior Program Manager,  Employee Experience

**Company**: Dropbox
**Location**: Remote - US: Select locations
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $143,800-$194,600 USD
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/dropbox/jobs/8234201?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a22a2ae2-1ee

## Description

Dropbox's Virtual First team researches, tests, and scales better ways of working for a distributed organization.

As a Senior Program Manager, Employee Experience, you will own a strategic Virtual First work stream focused on tool optimization and technology-enabled ways of working, identifying opportunities to improve employee effectiveness and translating those opportunities into research, experiments, recommendations, and scalable organizational change.

This role combines program management with research, innovation, and cross-functional stakeholder management.

## Responsibilities

- Own the strategy, roadmap, priorities, and outcomes of a Virtual First work stream focused on technology, including tools, workflows, automations, AI enablement, and knowledge management

- Design and lead organizational research, pilots, and experiments that test new ways of working

- Translate qualitative and quantitative findings into actionable recommendations, behavioral frameworks, and operating models for downstream adoption

- Manage a portfolio of concurrent programs and initiatives from initial scoping through research, validation, and enablement planning

- Establish clear objectives, success measures, milestones, risks, and reporting across the work stream

- Facilitate cross-functional Steering Committees and initiatives involving stakeholders across People, Technology, Communications, Operations, and other business functions

- Partner with People Analytics and other measurement experts to establish research methodologies and evaluate outcomes.

## Requirements

- 8+ years of experience in program management, organizational effectiveness, workplace strategy, employee experience, innovation, research, or a related discipline.

- Expertise in tools and technology enablement, including AI adoption, knowledge management, digital workflows, automation, and the design of technology-enabled ways of working that improve employee effectiveness.

- Demonstrated experience independently leading complex, cross-functional programs from ambiguity through measurable outcomes.

- Experience designing and managing research, pilots, experiments, or other evidence-based innovation programs.

- Strong understanding of Virtual First, distributed, hybrid, or modern ways of working.

- Excellent written, verbal, facilitation, and executive communication skills.

- Comfort working in ambiguity and proactively identifying opportunities rather than waiting for assignments.

## Preferred Qualifications

- Experience working in a distributed or Virtual First organization.

- Experience with organizational behavior, change management, behavioral science, workplace research, or human-centered design.

- Demonstrated curiosity about the future of work and emerging technologies.

## Durable Skills

AI fluency means using these tools to amplify human judgment, not replace it.

- Awareness: Understand yourself and others.

- Judgment: Evaluate information and make decisions in complex situations.

- Adaptability: Learn, adjust, and stay effective through change.

- Connection: Communicate, collaborate, and build trust.

## Compensation

US Zone 2: $143,800-$194,600 USD US Zone 3: $127,800-$173,000 USD

## Skills

### Required
- program management
- organizational effectiveness
- employee experience
- innovation
- research
- AI adoption
- knowledge management
- digital workflows
- automation

### Nice to have
- organizational behavior
- change management
- behavioral science
- workplace research
- human-centered design

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/dropbox/jobs/8234201?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)