# Account Manager

**Company**: SWIGGY
**Location**: Mumbai, MH
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/SWIGGY/6000000001441452-account-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a2159292-e32

## Description

We are seeking an Account Manager to join our Swiggy Dineout team in Mumbai.

As an Account Manager, you will be responsible for onboarding and building relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 80-90 lacs Gross Merchandise Value (GMV) per month.

Responsibilities:

- Onboard new accounts by explaining the requirements to the partners and coordinating with internal stakeholders

- Meet existing partners periodically to ensure Restaurant Display Page (RDP) content is correct and image coverage is high

- Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for month-on-month growth and ensure partners invest consistently

- Execute growth forward activities such as offer alignments, marketing operations alignments, etc. to ensure go live on events and activities as planned

- Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners at the restaurants

- Prepare growth plans for each account being managed and gather competitor action insights

Data Interpretation & Business Performance Management:

- Filter relevant data from the Restaurant facing dashboard and explain key performance metrics to the partner

- Seek necessary support or actions from the partner to ensure the right RDP view to enable conversions and grow the business

- Stay updated on the partner's investment in competition through observations at the point of sale, conversations with the partner and competition sales teams, delivery persons, etc.

- Ensure partner investments are equal or higher than competition with respect to discounts, commissions, and advertisements by highlighting relevant inferences from the dashboard and explaining the gains/benefits to the partner

Interaction with Stakeholders:

- Interact with partner support, sales operations, and finance team to resolve issues and ensure smooth operations

Qualifications:

- Graduate with 1.5-3 years of field sales experience

- Fluency in local language and working knowledge of English

- Good working knowledge and experience of e-commerce activities and all online marketing channels

- Confident, pleasing, and a go-getter personality

- Effective communication skills

- Attitude & Aptitude for Sales

- Team player, working alongside people from all walks of life

- Analytical, good Excel skills

- Flexible, restaurant owners do not operate on 9-to-5 schedules

- Leadership and Influencing skills

## Skills

### Required
- Field Sales
- E-commerce
- Online Marketing
- Communication
- Analytical
- Leadership
- Influencing

### Nice to have
- Local Language
- English
- Excel

---

Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/SWIGGY/6000000001441452-account-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)