# FR - Réceptionniste tournant (H/F/X)

**Company**: AccorHotel
**Location**: Clermont-Ferrand, Auvergne-Rhône-Alpes
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000161245135-fr-receptionniste-tournant-h-f-x-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/fr-r-ceptionniste-tournant-h-f-x-a1b16e31-aa1/

## Description

Join the Mercure Centre Jaude hotel, a member of the Accor network, located in the heart of Clermont-Ferrand. As a Receptionist, you will take care of our clients from their arrival to their departure, ensuring they have a memorable experience.

Your role:

- Welcome clients, ensure check-in and check-out, establish billing and payment

- Make reservations, control and update arrivals and client files

- Inform clients about hotel services and local attractions

- Respond to client requests, complaints, and expectations

- Liaise with floor services, catering, technical, and management teams

- Transmit instructions between teams during handovers

- Ensure security procedures and quality standards are applied correctly

We offer:

- A full-time permanent contract (39 hours)

- Schedules: continuous morning or evening shifts, with possible night replacements during team absences

- 50% employer-funded health insurance

- Restaurant vouchers: €8.50

- 50% public transport reimbursement

- All Heartist benefits: discounts with partner brands

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## Skills

### Required
- Fols software
- Opera software
- English

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000161245135-fr-receptionniste-tournant-h-f-x-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)