# Client Solutions Strategist

**Company**: The Cigna Group
**Location**: United States Work at Home
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: 112,100 - 186,800 USD / yearly
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/United-States-Work-at-Home/Client-Solutions-Strategist--Evernorth--Remote_26013062?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/client-solutions-strategist-a1380a70-6af/

## Description

As a Client Solutions Strategist, you will guide home infusion, ambulatory infusion, and specialty pharmacy clients through practical, data-driven improvements.

You will partner with leaders to reduce risk, improve reimbursement, strengthen operations, and build solutions that support long-term growth.

**Essential Responsibilities**

- Conduct revenue cycle assessments to identify operational inefficiencies, reimbursement risks, and opportunities to improve financial performance.

- Analyze financial and operational KPIs, industry benchmarks, and trends to develop actionable recommendations.

- Provide subject matter expertise in infusion reimbursement, payer requirements, billing operations, and revenue cycle optimization.

- Support process improvement initiatives, including workflow redesign, standardization, automation, and development of best practices.

- Provide revenue cycle guidance during system implementations, conversions, and optimization initiatives, including configuration, testing, training, and go-live support.

- Collaborate with clients and internal stakeholders to identify business needs, resolve challenges, and implement sustainable solutions.

- Develop project deliverables, operational assessments, executive reports, and recommendations to support client decision-making.

- Maintain knowledge of industry trends, regulatory changes, and emerging technologies to identify opportunities for innovation and improvement.

- Support client relationships, business development initiatives, and organizational growth through subject matter expertise and industry engagement.

**Qualifications**

- Minimum of 4 years of healthcare revenue cycle management experience, including 2 years in home infusion, ambulatory infusion, specialty pharmacy, or Durable/Home Medical Equipment (DME/HME).

- Strong understanding of reimbursement (preferably infusion) payer requirements, billing operations, denial management, and accounts receivable.

- Experience evaluating operational workflows, analyzing performance metrics, and identifying opportunities for process improvement.

- Demonstrated ability to develop actionable recommendations and implement sustainable operational solutions.

- Strong analytical, problem-solving, project management, and communication skills.

- Ability to work independently, manage multiple priorities, and collaborate effectively with clients and cross-functional teams.

- High School Diploma or GED required. Bachelor’s degree in business, healthcare administration, finance, or a related field preferred.

**Benefits**

- Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs.

- 401(k), company-paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

**Salary**

- The annual salary for this position is anticipated to be 112,100 - 186,800 USD, depending on relevant factors, including experience and geographic location.

**Additional Information**

- This role is anticipated to be eligible to participate in an annual bonus plan.

- The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.

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## Skills

### Required
- healthcare revenue cycle management
- infusion reimbursement
- payer requirements
- billing operations
- revenue cycle optimization
- workflow redesign
- process improvement
- project management
- communication

### Nice to have
- consulting or advisory services to healthcare organizations
- Epic Willow Home Infusion
- Epic Resolute Professional Billing
- CareTend
- infusion management systems
- Medicare
- Medicaid
- commercial payer reimbursement methodologies
- managed care contracting

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/United-States-Work-at-Home/Client-Solutions-Strategist--Evernorth--Remote_26013062?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)