# Quality Lead

**Company**: IQVIA
**Experience**: senior
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Dublin-Ireland/Assoc-Director--Quality-Lead--Data-Management-FSP_R1574902-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a1150508-8ee

## Description

We are seeking a Quality Lead to manage quality management processes in a team of Data Management professionals. The successful candidate will be responsible for ensuring that databases produced meet customer requirements.

**Key Responsibilities:**

- Act as primary issue owner and centralized manager for quality incidents logged in the IQVIA Quality Management System or Customer Quality System

- Coordinate targeted investigations for quality incidents and make resource requests to support investigations

- Direct functional lead members in investigation, utilizing quality issue investigation principles to establish root cause and effective CAPAs

- Escalate to Leadership Team where required support is not available

- Conduct and track partnership level investigations and summarize outputs in the Quality Management System

- Review aggregated quality incident data and perform analysis to identify trends at portfolio level

- Provide updates on CAPA progress to Customer and share corrective/preventative actions for review and discussion

- Negotiate with customer where different views exist on root cause and ownership of quality issues

- Monitor Trial Master File (TMF) compliance across the portfolio

- May conduct internal Data Management Quality Reviews and monitor portfolio level customer Key Performance Indicators (KPIs) for quality

- Provide leadership and innovative ideas to the portfolio from a quality incident perspective

- Serve as Subject Matter Expert, providing quality incident and process improvement expertise to CDM management

- Maintain working knowledge of current applicable regulatory and Sponsor guidelines and related review techniques

**Requirements:**

- Bachelor's Degree or educational equivalence in clinical, biological or mathematical sciences or related field, or nursing qualification with 10 years of relevant work experience

- Advanced knowledge of Data Management processes, systems, and clinical drug development

- Strong leadership, staff management, and team development skills

- Proven project management experience with the ability to manage multiple priorities

- Solid financial management, budgeting, and business acumen

- Excellent communication, presentation, negotiation, and stakeholder management skills

- Strong problem-solving, decision-making, and organizational abilities

- Experience building and maintaining client and customer relationships at a senior level

- Ability to work effectively in a matrix environment and deliver results through collaboration and influence

## Skills

### Required
- Data Management
- clinical drug development
- leadership
- project management
- financial management
- communication
- problem-solving
- decision-making
- organizational abilities
- client relationships
- matrix environment

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Dublin-Ireland/Assoc-Director--Quality-Lead--Data-Management-FSP_R1574902-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)