# Account Manager (Southeast)

**Company**: GuidePoint Security
**Location**: Remote - Florida
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/guidepointsecurity/jobs/6239620004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a0afebd4-0d8

## Description

GuidePoint Security is looking for an Account Manager to work remotely from Florida.

The ideal Account Manager works on a team with and for an Account Executive, assisting them in sales lifecycle responsibilities and ensuring customer retention and growth.

**Roles and Responsibilities:**

- Serve as the dedicated Account Manager for a specified Account Executive, helping this individual maintain and grow their specific business within their accounts.

- Respond to customer inquiries in a timely fashion and move to resolution.

- Serve as a liaison between customers, vendors, and GuidePoint resources for this specified AE.

- Develop and retain product and industry knowledge, vendor resources, and GuidePoint Security service offerings.

- Develop and maintain relationships with GuidePoint key vendors and Account Executive's customers.

- Leverage vendor resources and relationships to bring value to customers.

- Improve more frequent calls and higher touch for AE's customer base.

- Manage open opportunities in existing accounts with guidance from AE.

- Identify whitespace opportunities with customers and vendors.

- Represent GPS AE at customer meetings as needed.

- With AE guidance, close renewal, upsell and net new sales cycles.

- Proactive support for upcoming renewals, identifying upsell and proactive support for existing business.

- Collaborate on promoting marketing communication to account base with targeted follow-up.

- Focus on driving and selling GPS Professional Services engagements across targeted account base.

- Assist AE in forecast management and internal strategic reporting.

- If required, have the ability to leverage salesforce.com to generate quotes, track open opportunities and renewal opportunities.

**Required Experience and Education:**

- Proven success in inside sales with cyber security experience required.

- Demonstrated ability to multitask, maintain outstanding attention to detail, and follow through on commitments.

- An unwavering positive attitude, strong drive for results, and the ability to navigate ambiguity within a collaborative team environment.

- Strong written and verbal communication skills, with the ability to communicate clearly and concisely via email, phone, and written documents.

- Experience with Salesforce.com and Microsoft Office required.

- Ability to work a flexible schedule required.

- Demonstrated willingness to learn and use AI-enabled tools.

**Preferred Experience and Education:**

- Bachelor's degree is preferred.

**Travel Requirements:**

- Up to 25% travel.

**Physical Requirements:**

- Sedentary work.

- Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day.

- Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day.

**Benefits:**

- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions).

- Group medical insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees' premiums and 75% for family plans).

- Group dental insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans.

- 12 corporate holidays and a Flexible Time Off (FTO) program.

- Healthy mobile phone and home internet allowance.

- Eligibility for retirement plan after 2 months at open enrollment.

- Pet benefit option.

## Skills

### Required
- cyber security
- inside sales
- Salesforce.com
- Microsoft Office

### Nice to have
- Bachelor's degree

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/guidepointsecurity/jobs/6239620004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)