# Business Operations Analyst

**Company**: Cisco
**Location**: Guadalajara, Mexico, Mexico
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Guadalajara-Mexico/Business-Operations-Analyst_2025212?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/business-operations-analyst-a07ab04f-ac3/

## Description

Join the Channel Operations team within Cisco's Global Logistics Operations as a Business Operations Analyst. You will work independently to identify operational issues, drive cross-functional resolution, and lead process improvements across Channel Operations. Your work will directly influence operational health, order transparency, process efficiency, and the partner experience across our global distribution network.

**Key Responsibilities:**

- Take full ownership of distributor operational support, diagnosing and resolving systemic bottlenecks by collaborating across departments.

- Use Microsoft Excel to aggregate, clean, and analyze operational datasets, producing clear findings on performance trends, variances, and root causes.

- Review existing supply chain workflows to identify process gaps and implement standardized solutions that reduce manual work and increase overall efficiency.

- Partner with Supply Chain, Finance, and Commerce Operations teams to align on business requirements, project work, and operational handoffs.

- Leverage AI and automation to streamline complex operational workflows and improve the quality of decision support.

**Minimum Qualifications:**

- Bachelor's degree in Supply Chain, Business, Engineering, or a related quantitative field (or 4+ years of equivalent professional experience).

- 5+ years of experience in business operations, supply chain, logistics, or channel operations.

- Strong skills in Microsoft Excel, including creating and manipulating Pivot Tables and using formulas for data analysis.

- Documented experience using data to identify operational trends, anomalies, or root causes.

- Experience documenting and analyzing end-to-end business processes to identify gaps or inefficiencies.

**Preferred Qualifications:**

- Master's degree or equivalent experience in Business Administration (MBA) or a related quantitative field.

- Experience with operational dashboards, reporting tools, or workflow automation platforms.

- Experience applying AI-driven tools or agents to perform data analysis or streamline repetitive tasks.

- Ability to synthesize operational analysis into clear recommendations and actions for stakeholders/leadership.

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## Skills

### Required
- Microsoft Excel
- data analysis
- supply chain management
- business operations
- logistics

### Nice to have
- AI-driven tools
- workflow automation platforms
- operational dashboards
- reporting tools

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Guadalajara-Mexico/Business-Operations-Analyst_2025212?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)