# Care Coordinator

**Company**: Pomelo Care
**Location**: United States
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $19.23 to $24.04 an hour ($40,000 to $50,000 if annualized)
**Category**: Operations
**Industry**: Healthcare

**Apply**: https://job-boards.greenhouse.io/pomelocare/jobs/6113888004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a04371f3-614

## Description

## Job Overview

As a Care Coordinator at Pomelo Care, you will support the clinical practice's efficiency by owning key operational and administrative processes.

## Responsibilities

- Provide care navigation support for patients to find providers in their network and connect to other care or social services.

- Monitor the member support phone line and answer patient inquiries.

- Conduct eligibility checks for new and existing patients and manage the patient offboarding process.

- Oversee patient scheduling, including prioritization, appointment reminders, and provider schedule optimization.

- Manage referrals to health plan's Case Management team.

- Collaborate with Market Operations Lead to develop new workflows to improve care coordinator efficiency.

- Perform other assigned responsibilities.

## Requirements

- 4+ years of healthcare administration experience, preferably in virtual care.

- Familiarity with SDOH platforms and referrals.

- Results-oriented with meticulous attention to detail.

- Ability to work cross-functionally with clinicians and comfort with ambiguity.

- Passion for maternal and child health.

## Benefits and Perks

- Comprehensive Health, Dental, and Vision coverage for employees and their families.

- High deductible Health Plans with Health Savings Account (HSA) options.

- Flexible Spending Account (FSA).

- Equity grant participation.

- 401(k) program.

- Competitive vacation policy.

- 16 weeks paid parental leave.

- Fully remote work flexibility within the US.

## Compensation

The expected salary range is $19.23 to $24.04 an hour ($40,000 to $50,000 if annualized). This role is also eligible for equity, giving you an ownership stake in Pomelo's mission.

## Skills

### Required
- healthcare administration
- SDOH platforms
- referrals
- patient scheduling
- case management

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/pomelocare/jobs/6113888004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)