# Receptionist

**Company**: Spire Manchester Hospital
**Location**: Manchester, LANCASHIRE
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: £24,882 per annum
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/28819?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9f06dfd2-1a1

## Description

Spire Manchester Hospital has an exciting opportunity for a professional and customer-focused Receptionist to join our friendly and experienced team on a full-time, permanent basis.

As a Receptionist, you will be the first point of contact for patients, consultants and visitors. You will provide a warm and professional welcome while delivering an efficient administrative service and maintaining complete confidentiality at all times.

**Working hours**

- 37.5 hours per week

- Monday to Friday, working shifts between 7:30am and 8:00pm

- Occasional weekend working will be required

- Flexibility is essential to meet the needs of the department

**Contract type:** Permanent, full-time

**Salary:** £24,882 per annum

**Duties and responsibilities** Your responsibilities will include:

- Welcoming, registering and directing patients, consultants and visitors in a warm, caring and professional manner.

- Admitting and discharging patients in accordance with hospital procedures.

- Operating the hospital switchboard and responding to calls and enquiries promptly and professionally.

- Entering inpatient and day-case bookings accurately onto the hospital’s computer systems.

- Maintaining admission lists and liaising with nursing colleagues regarding patient admissions.

- Processing patient charges and collecting payment information accurately and securely.

- Completing general administrative duties, including issuing visitor badges, booking taxis and checking relevant reports.

- Ensuring reception areas remain clean, presentable and well organised.

- Maintaining the confidentiality of patient, consultant and colleague information in accordance with data protection requirements and Spire policies.

**Who we’re looking for** We are looking for someone who has:

- Previous experience in a reception, administration or customer-facing role.

- Excellent interpersonal and communication skills.

- A confident and professional telephone manner.

- Strong customer service skills and the ability to handle challenging situations appropriately.

- Good IT skills, including experience using Microsoft Office.

- Excellent attention to detail and a methodical approach to work.

- The ability to work effectively both independently and as part of a team.

- A professional appearance and the ability to handle sensitive information with tact and discretion.

- Previous reception experience within healthcare would be advantageous but is not essential.

**Benefits** We offer employed colleagues a competitive salary and a comprehensive benefits package, including:

- 35 days’ annual leave, inclusive of bank holidays.

- Employer and employee contributory pension with flexible retirement options.

- Access to the Spire for You reward platform, offering discounts and cashback at more than 1,000 retailers.

- Free Bupa wellness screening.

- Private medical insurance.

- Life assurance.

- Free access to the on-site gym.

- Free on-site parking.

## Skills

### Required
- Microsoft Office
- customer service
- communication skills
- administration

### Nice to have
- previous reception experience within healthcare

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Source: [Apply at elij.fa.em2.oraclecloud.com](https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/28819?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)