# Executive Director, Head of Learning Strategy, Design & Learner Experience **Company**: CVS Health **Experience**: executive **Job type**: full-time **Salary**: $131,500.00 - $303,195.00 **Category**: Human Resources **Industry**: Healthcare **Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/CT---Hartford/Executive-Director--Head-of-Learning-Strategy--Design---Learner-Experience_R1094816-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/job/executive-director-head-of-learning-strategy-9ef7009e-500/ ## Description We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience. The Executive Director, Head of Learning Strategy, Design & Learner Experience is a member of the Learning & Development Leadership Team responsible for shaping and executing the enterprise learning strategy and creating modern, high-impact learning experiences that build workforce capability and support business performance. **Key Responsibilities** **Enterprise Learning Strategy & Governance** - Define and execute the enterprise learning strategy and multi-year roadmap aligned with business, talent, skills, and workforce priorities. - Establish enterprise standards and governance for learning design, curriculum architecture, content, accessibility, learner experience, and measurement. - Translate business and workforce capability needs into scalable learning strategies and solutions. - Serve as a strategic advisor to senior leaders on learning, skills, AI, and workforce capability trends. **Learning Design & Learner Experience** - Lead the Learning Design Center of Excellence and end-to-end design and development of enterprise learning experiences across digital, virtual, instructor-led, multimedia, performance support, immersive, and AI-enabled modalities. - Establish modern learning design and learner experience principles grounded in learning science, accessibility, user experience, and measurable performance outcomes. - Drive consistency, quality, reuse, modularity, and scalability across enterprise curricula and content. - Lead the strategy and learner experience for Classroom of the Future, partnering with DDAT on enabling technology products and capabilities. - Oversee learning demand, prioritization, capacity, and delivery to balance strategic initiatives with ongoing business and regulatory needs. **Learning Technology & Digital Enablement** - Serve as L&D's strategic partner to DDAT/HR Technology, translating learning and learner experience requirements into technology capabilities and roadmaps. - Partner on the strategy, governance, selection, optimization, and evolution of the learning technology ecosystem, including LMS/LXP, skills platforms, authoring tools, AI, coaching, content, and analytics solutions. - Represent L&D priorities in enterprise technology and talent ecosystem decisions. - Drive adoption and continuous improvement of digital learning experiences while ensuring scalability, integration, security, and compliance. **AI, Innovation & Transformation** - Lead adoption of approved AI, automation, and emerging technologies to transform how learning is designed, developed, delivered, and experienced. - Establish modern design and development practices that improve personalization, accessibility, speed, quality, and productivity. - Create a culture of experimentation, rapid iteration, and data-driven continuous improvement. - Evaluate emerging learning capabilities and partners and scale solutions that demonstrate measurable value. **Analytics & Business Impact** - Establish measurement frameworks and KPIs for learning effectiveness, learner experience, capability development, technology adoption, operational performance, and business impact. - Use learner, skills, operational, and business data to guide investment, design decisions, and continuous improvement. - Provide executive-level insights on the effectiveness and value of enterprise learning investments. **Enterprise & People Leadership** - Build strong partnerships across the business, HR, Talent, DDAT/HR Technology, Information Security, Procurement, and external partners. - Lead and develop a high-performing multidisciplinary team across learning design, digital learning, content, technology, and learner experience. - Build team capability in learning science, AI, analytics, experience design, and emerging technologies. - Manage resources, vendors, budgets, and investments to deliver measurable business value and operational efficiency. **Leadership & Technical Capabilities** - Enterprise learning strategy and workforce capability development - Learning science, instructional design, curriculum architecture, and learner experience design - Learning technology ecosystems including LMS/LXP, content, skills, AI, and analytics platforms - AI-enabled learning design, content development, and automation - Learning analytics, measurement, and business-impact evaluation - Accessibility, content governance, and digital learning standards - Strategic thinking with strong execution and transformation leadership - Executive influence, communication, and cross-functional leadership - Data-driven decision making and financial acumen - Ability to lead through ambiguity and translate strategy into measurable outcomes For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - learning strategy - learning design - curriculum architecture - learner experience - learning technology - AI - analytics ### Nice to have - automation - emerging technology --- Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/CT---Hartford/Executive-Director--Head-of-Learning-Strategy--Design---Learner-Experience_R1094816-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)