# Trust & Safety Specialist

**Company**: Welo Data
**Location**: Mexico
**Experience**: senior
**Job type**: full-time
**Category**: Security
**Industry**: Technology

**Apply**: https://welocalize.wd1.myworkdayjobs.com/en-US/welocalize/job/Mexico/Trust---Safety-Specialist-III_R0008031?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9eb20613-e80

## Description

We are seeking a Trust & Safety Specialist to join our investigations team in Mexico. As a hands-on investigative role, you will work live cases from day one, running investigations, processing removals, and spotting fraud patterns. You will be part of a Trust & Safety Committee spanning four core workstreams: identity verification, location verification, account integrity, and multi-accounting detection.

**Responsibilities:**

- Run investigations end-to-end: triage flagged accounts, review evidence, reach a disposition, and process removals in line with policy and SLA

- Own IDV review: verify identity and location signals for flagged or high-risk accounts

- Conduct manual audits and reviews: prioritizing cases by risk and signal strength

- Detect multi-accounting and account integrity abuse: recognize patterns across linked accounts

- Apply a hypothesis-driven investigation method: form a hypothesis, test it against the evidence, and reach a disposition

- Contribute to detection improvement: escalate emerging fraud vectors and rule gaps to the fraud strategy team

- Handle sensitive data responsibly: apply GDPR-aligned data handling and deletion practices

- Collaborate cross-functionally: partner with Research Labs, Quality Strategy Architecture, and Forward Deployment Engineering on tooling gaps and process fixes

**Requirements:**

- 5+ years in a T&S, fraud/risk, or identity-verification investigations role

- Direct experience with identity/fraud signals

- Multi-accounting / account integrity pattern recognition

- Case documentation discipline

- Comfort with ambiguity and volume

- Working knowledge of data privacy obligations (GDPR or equivalent)

**Nice to Have:**

- Experience specifically in AI/ML data annotation, RLHF, or research operations workforce platforms

- Exposure to rule-based fraud detection engines

- Familiarity with clustering/anomaly-detection approaches to fraud

- Case management system experience

## Skills

### Required
- identity verification
- fraud detection
- data analysis
- GDPR
- case management

### Nice to have
- AI/ML data annotation
- rule-based fraud detection engines
- clustering/anomaly-detection approaches
- case management system experience

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Source: [Apply at welocalize.wd1.myworkdayjobs.com](https://welocalize.wd1.myworkdayjobs.com/en-US/welocalize/job/Mexico/Trust---Safety-Specialist-III_R0008031?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)