# Customer Evidence Manager

**Company**: Dropbox
**Location**: Remote - US: Select locations
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $157,600-$213,200 USD
**Category**: Marketing
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/dropbox/jobs/8137895?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9ea2bad8-e39

## Description

Dropbox is hiring a Customer Evidence Manager to own and drive the customer-proof infrastructure that powers our managed sales motion.

This is a senior individual-contributor role for a commercially minded, creatively grounded customer marketer who understands that the value of a customer story is not that it gets published , it is that it protects customer trust, gives buyers credible, accurate proof and moves a deal forward.

You will produce customer evidence and ensure it reaches sellers and customers at the moments it can have the greatest commercial impact.

**Responsibilities**

- Set the creative and editorial direction and maintain the evidence taxonomy, freshness, and discoverability of the asset library , case studies, ROI studies, video testimonials, peer/G2 reviews, customer voice, and competitive proof.

- Manage the sales content library , organize assets by deal stage, customer profile, vertical, and product; set and enforce freshness standards; and proactively surface content gaps.

- Run a recurring Sales–Marketing feedback session to understand seller needs, assess content performance in live deals, and prioritize new evidence.

- Ensure the right proof reaches the right seller for the right deal stage proactively, and track evidence utilization by account executive and deal stage to close adoption gaps.

- Partner with Marketing Operations to build campaign attribution and reporting in Salesforce, measuring evidence's influence on pipeline, win rate, and sales-cycle velocity.

- Provide monthly reporting to Sales and Marketing on evidence performance and pipeline acceleration, and maintain a rolling pipeline of customers at each stage of evidence development.

**Requirements**

- 8+ years in B2B content marketing, customer marketing, or sales enablement , ideally spanning all three.

- Demonstrated experience building and operating a customer evidence, case-study, or advocacy program that sellers actively used in live sales cycles.

- Strong command of complex B2B sales cycles and the specific evidence needed at each stage.

- Direct experience partnering with account executives and SDRs to produce commercially effective content and enablement.

- A creative/editorial background with strong instincts for what makes a compelling customer story and credible social proof.

**Preferred Qualifications**

- Proficiency with Highspot, Seismic, DocSend, or a comparable sales content platform.

- Experience with Salesforce campaign attribution, pipeline reporting, or closely related revenue analytics.

- Experience supporting enterprise or managed sales motions in a SaaS environment.

- Experience developing customer proof for AI products, workflow products, or multi-product platform adoption.

- Familiarity with G2 or other peer-review programs, and with GEO / customer-voice strategy.

- Experience partnering with Marketing Operations/Campaign Enablement/ Marketing Data Science on content attribution and sales-content analytics.

- Experience developing evidence for priority verticals.

**Compensation**

- US Zone 2: $157,600-$213,200 USD

- US Zone 3: $140,100-$189,500 USD

## Skills

### Required
- B2B content marketing
- customer marketing
- sales enablement
- complex B2B sales cycles
- creative/editorial background

### Nice to have
- Highspot
- Seismic
- DocSend
- Salesforce campaign attribution
- pipeline reporting
- revenue analytics

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/dropbox/jobs/8137895?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)