# Senior Digital Delivery Manager (Salesforce)

**Company**: OFGEM
**Location**: Cardiff, Wales
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: GBP 49,452 - 62,699 per year
**Category**: IT
**Industry**: Energy

**Apply**: https://www.jobsgopublic.com/job/senior-digital-delivery-manager-salesforce-118832?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-digital-delivery-manager-salesforce-9e269b9d-ff4/

## Description

As a Senior Digital Delivery Manager, you will play a pivotal role in driving the successful delivery of Salesforce-enabled products and services. You will be accountable for leading complex, mission-critical delivery across multiple workstreams, ensuring outcomes meet user needs, align with strategic priorities and comply with Government Digital Service (GDS) standards.

Responsibilities:

- Leading the end-to-end delivery of Salesforce workstreams, ensuring integrated plans, clear milestones and alignment across interconnected projects and teams.

- Driving delivery excellence by applying agile and DevOps practices, improving velocity, predictability and quality while embedding the Ofgem Delivery Excellence Framework.

- Managing multidisciplinary teams, including internal resources and third-party suppliers or systems integrators, ensuring timely and high-quality outcomes.

- Proactively identifying and resolving risks, issues and blockers, including complex dependencies that extend beyond immediate teams and require senior engagement.

- Building and maintaining strong relationships with senior stakeholders, including Product Owners, Service Owners, the CTO and wider leadership, ensuring transparency and confidence in delivery.

- Leading integrated delivery reporting and planning, ensuring clear visibility of progress, risks and outcomes across the portfolio.

- Supporting governance and assurance processes, ensuring projects adhere to appropriate controls, agile ceremonies and change management practices.

- Coaching and developing Delivery Managers and delivery teams, strengthening capability and promoting a culture of continuous improvement and learning.

Requirements:

- Proven experience delivering complex projects on the Salesforce platform

- Strong leadership of delivery teams and multiple concurrent workstreams

- A track record of influencing senior stakeholders and driving alignment across competing priorities

- Expertise in agile and scaled agile delivery approaches

- The ability to balance pace, risk, quality and value in a fast-moving environment

Benefits:

- Salary of £49,452 - £62,699 per year

- Contribution towards Civil Service Defined Benefit Pension scheme

- 30 days annual leave after 2 years

- Excellent training and development opportunities

- Hybrid working (currently 1 day a week in the office)

- Flexible working hours and family friendly policies

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## Skills

### Required
- Salesforce
- agile delivery
- DevOps
- project management

### Nice to have
- Azure DevOps
- JIRA
- Confluence
- Visio
- BPMN
- Miro
- Trello

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/senior-digital-delivery-manager-salesforce-118832?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)