# HVAC Service Technician

**Company**: T-Mark Plumbing, Heating, Cooling, and Electrical
**Location**: Buffalo, NY
**Work arrangement**: onsite
**Job type**: Full-time
**Salary**: USD 20-27 per-hour-wage
**Category**: Other
**Industry**: Other

**Apply**: https://jobs.lever.co/sila/291f8459-ebf7-4350-8635-0f75214981a8?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9e0c7dee-f35

## Description

We are currently seeking skilled HVAC Service Technicians to join our tight-knit family at T-Mark Plumbing, Heating, Cooling, and Electrical. As an HVAC Service Technician on our team, you will have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers.

## Responsibilities

As an HVAC Service Technician, your responsibilities will include:

- Providing clear explanations and educating customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations.

- Achieving a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.

- Responding to service requests within our defined time frame to ensure customer comfort and build trust.

- Diagnosing and troubleshooting HVAC equipment issues, recommending appropriate solutions, and discussing options with customers.

- Maintaining a high level of productivity by efficiently managing work orders, minimizing downtime, and maximizing billable hours.

- Performing routine maintenance, inspections, and repairs on residential HVAC systems to ensure optimal performance and efficiency.

- Keeping track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses.

- Maintaining a perfect safety record by following all safety protocols and guidelines.

- Maintaining accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.

- Collaborating effectively with team members, sharing knowledge, and assisting colleagues as needed.

- Upholding professional communication and appearance at all times when interacting with customers.

- Maintaining a consistent record of punctuality and attendance, arriving at scheduled appointments on time, and adhering to the assigned work schedule.

## Additional Information

The salary for this position is $20-27 per hour.

## Skills

### Required
- HVAC system diagnosis
- repair and maintenance
- customer service
- time management
- inventory management
- safety protocols

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/sila/291f8459-ebf7-4350-8635-0f75214981a8?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)