# Observability Domain Lead

**Company**: Cisco
**Location**: Austin, Texas
**Experience**: senior
**Job type**: full-time
**Salary**: $167,900.00 to $213,000.00
**Category**: Sales
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Austin-Texas-US/Observability-Domain-Enablement-Lead_2029685-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/observability-domain-lead-9dfd788f-917/

## Description

The Observability Domain Lead works in close partnership with the instructional designer and cross-functional stakeholders to guide technical sales enablement for Splunk Observability.

**Enablement Strategy, Planning & Seller Readiness**

- Partner with the instructional designer to develop and maintain the Observability enablement strategy, ensuring learning priorities align with business needs and the needs of technical sellers.

- Own the Observability enablement roadmap and priorities, including annual enablement plans and quarterly plans.

- Research and assess the challenges sellers and sales engineers face to identify capability gaps, learning requirements, and opportunities to improve seller readiness.

- Use enablement data, KPIs, seller sentiment, and more to make decisions about priority and impact of potential enablement initiatives.

- Evaluate past enablement efforts and use feedback, performance data, and business context to recommend improvements.

- Set technical direction for Observability enablement, helping sellers understand Splunk Observability and confidently communicate its value to customers.

- Represent seller and sales-engineer needs in enablement planning and content decisions.

- Coordinate with the instructional designer, who leads curriculum and learning-experience design, to turn priorities and technical requirements into effective learning experiences.

**Technical Direction & Stakeholder Collaboration**

- Serve as a trusted Observability subject-matter resource for the instructional designer and cross-functional partners.

- Ensure technical content and product messaging are accurate, relevant, and aligned with current Splunk Observability capabilities and positioning.

- Work with stakeholders across product, product marketing, field sales, and technical sales to align on enablement needs, priorities, and plans.

- Coordinate subject-matter experts and other internal and external contributors to support the development and delivery of enablement programs.

- Advise leaders and stakeholders on Observability seller readiness, field needs, and enablement opportunities.

- Share ownership of stakeholder alignment and approvals with the instructional designer and relevant partners.

**Program Delivery, Measurement & Operations**

- Lead the establishment and measurement of Observability enablement programs in partnership with the instructional designer and stakeholders.

- Maintenance of the entire Splunk Observability enablement portfolio, ensuring content remains accurate and up to date.

- Establish and monitor measures of seller readiness, proficiency, learning adoption, and business impact.

- Gather and interpret learner, seller, and stakeholder feedback to assess program effectiveness and inform future plans.

- Keep enablement priorities and technical direction current as products, messaging, and seller needs evolve.

- Coordinate cross-functional projects across a broad group of internal and external stakeholders, keeping plans, contributors, and deliverables aligned.

- Willingness and ability to travel to meet business and customer engagement requirements

**Minimum Qualifications**

- Bachelor’s degree in a relevant field or equivalent practical experience, with a minimum of 5 years of prior experience in sales enablement, technical sales enablement, or a related enablement role.

- Previous background with developing enablement plans, coordinating training programs from planning through delivery, and working with instructional designers or subject-matter experts.

- Prior experience managing cross-functional projects and coordinating multiple program priorities.

**Preferred Qualifications**

- Experience supporting enablement initiatives for observability, security analytics, cloud, or data platforms.

- Previous experience with Splunk Observability and supporting technical seller or sales engineer roles.

- Familiarity with Splunk product suites and the specific requirements of technical sales positioning, demonstrations, and proof-of-concept workflows.

- Experience utilizing learner feedback, adoption metrics, and business data to evaluate and measure program effectiveness.

- Background in technical sales activities including value-based selling and customer engagement strategies.

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## Skills

### Required
- Splunk Observability
- enablement strategy
- technical sales enablement
- cross-functional collaboration

### Nice to have
- observability
- security analytics
- cloud
- data platforms
- Splunk product suites

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Austin-Texas-US/Observability-Domain-Enablement-Lead_2029685-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
