# Service Assistant

**Company**: Porsche Zentrum Darmstadt
**Location**: Darmstadt
**Work arrangement**: onsite
**Job type**: full-time
**Category**: Operations
**Industry**: Automotive

**Apply**: https://jobs.porsche.com/index.php?ac=jobad&id=21597&utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9da43fdf-039

## Description

This is your chance to join the Porsche team.

The Porsche Centre Darmstadt sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success and provide our customers with the best possible service. To strengthen our team, we are offering a position as a Service Assistant.

**Key Responsibilities:**

- Provide a personal and friendly welcome to customers and interested parties at the Porsche Centre, creating an exclusive Porsche experience through excellent hospitality

- Recognise customer needs and assign them to employees, products, and/or Porsche services

- Conduct demand-driven planning of service appointments and customer mobility

- Make telephone workshop appointment arrangements

- Dispose of customer replacement vehicles

- Inform customers about current offers from the Porsche Centre

- Prepare and coordinate appointments with service consultants and parts service

- Prepare orders and maintain customer and vehicle master data

- Explain and create service invoices

- Manage cash transactions

- Prepare vehicle documents for vehicle collection

**Requirements:**

- Completed commercial or technical training

- High reliability, flexibility, and above-average willingness to work

- A sympathetic demeanour and pronounced communication skills

- Desirable: professional experience in the after-sales sector and certification as a service assistant

- Very good manners and excellent organisational and communication skills

- Quick comprehension of complex tasks

- Secure handling of MS-Office

- Driver's license class B

**Benefits:**

- Attractive salary with tariff binding and annual tariff increases (IG Metall)

- Holiday and Christmas bonuses, as well as loyalty premiums

- 30 days of holiday plus special leave, e.g., for moving, marriage, and birth

- 40-hour week (full-time)

- Overtime supplements

- Variable working time models possible, e.g., "short" Friday

- Subsidy for company pension scheme

- Job bike leasing

- Attractive employee discounts for workshop and sales (also for spouse/life partner, children, and parents)

- Access to discounts from over 1500 providers through our corporate benefits programme

- A positive working environment with an engaged and motivated team

- A modern workplace and opportunities for individual development

- Performance-related remuneration

**How to Apply:** If you are interested, please send your complete application, including your earliest possible entry date and salary expectations, to: bewerbung@porsche-darmstadt.de

## Skills

### Required
- MS-Office
- communication skills
- organisational skills

### Nice to have
- after-sales experience
- service assistant certification

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Source: [Apply at jobs.porsche.com](https://jobs.porsche.com/index.php?ac=jobad&id=21597&utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)