# Account Manager

**Company**: Dow Jones
**Location**: Paris
**Job type**: full-time
**Salary**: €55,000 - €70,000
**Category**: Sales

**Apply**: https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/Paris-10-Blvd-Hausmann/Account-Manager--Paris_Job_Req_54062?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9d9832e3-c58

## Description

The Account Manager is responsible for growing and retaining existing contract revenue within their set of customers.

You will also initiate sales activity with new business development and work with Sales Specialists.

Client relationships are built and maintained with strong customer relations in association with Client Engagement Specialists.

An ability to develop strong business relationships in a phone-based and in-person-based environment, and leveraging professional networks are crucial to the success of this role.

The successful AM will mainly work to develop opportunities and display a strong level of business understanding within the French territory and retain existing customers within those markets.

You will report to the Regional Sales Manager.

**Key Responsibilities:**

- Develop new business opportunities across all products

- Retain Dow Jones contract revenue in the assigned client portfolio

- Maintain good levels of customer satisfaction through regular communication with all customers

- Develop and execute a plan to upsell/cross-sell and manage all account renewals

- Responsible for all areas of account management, including the development of good account understanding

- Ensure appropriate levels of customer training and awareness are provided

- Work on retention initiatives for selected customers with the extended sales team

- Clearly express the value proposition and benefits of the Dow Jones products and solutions

- Manage Sales Forecast and Pipeline to ensure clear reporting of forthcoming renewals

- Maintain accurate and appropriate client records within the global CRM system

**Skills & Experience:**

- Proficiency in English and French

- Proven experience in managing complex customer and commercial relationships

- Strong time & project management skills

- Strong results orientation, with the commitment and drive to achieve a new business goal

- Ability to prioritize tasks and customers

- Excellent communication skills

- Team spirit and exceptional interpersonal skills

- Good level of business awareness

- Good negotiation and closing skills

- Willingness to learn and develop professionally within corporate sales

**Product Families:**

- Factiva: Dow Jones' premier news and business intelligence platform

- Risk & Compliance (R&C): A suite of data and technology solutions designed to navigate complex global regulations

- Global Risk Insights (GRI): Anticipatory geopolitical and macroeconomic intelligence

**Our Benefits:**

- Comprehensive Healthcare Plans

- Paid Time Off

- Retirement Plans

- Comprehensive Insurance Plans

- Lifestyle Programs & Wellness Resources

- Education Benefits

- Family Care Benefits & Caregiving Support

- Commuter Transit Program

- Subscription Discounts

- Employee Referral Program

## Skills

### Required
- English
- French
- customer relationship management
- sales
- business development
- project management

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Source: [Apply at dowjones.wd1.myworkdayjobs.com](https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/Paris-10-Blvd-Hausmann/Account-Manager--Paris_Job_Req_54062?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)