# Systems Analyst, POS

**Company**: Ampol
**Location**: Alexandria, New South Wales
**Work arrangement**: hybrid
**Job type**: full-time
**Category**: IT
**Industry**: Energy

**Apply**: https://jobs.smartrecruiters.com/Ampol/6000000001440198-systems-analyst-pos?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9d52835f-3c1

## Description

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.

As a Systems Analyst, POS, you will play a critical role in the effective operation of core retail applications, with a specialised focus on Point of Sale (POS) platforms and their integration with downstream business systems.

Key Responsibilities:

- Act as the technical SME for Ampol's POS applications, providing expertise across POS functionality, transaction processing, master data, pricing, promotions, and integration points with downstream systems.

- Perform hands-on analysis, configuration, testing, troubleshooting, and support of POS applications and associated interfaces to ensure stable and reliable business operations.

- Develop and maintain a detailed understanding of end-to-end retail transaction flows and master data processes, ensuring accurate data exchange between POS and connected platforms.

- Support project and enhancement delivery through requirements analysis, solution design input, system configuration, integration validation, pilot execution, deployment support, and production releases.

- Investigate and resolve complex application, transaction, integration, and data quality issues, working closely with vendors and internal technology teams to determine root cause and drive resolution.

- Build and maintain strong working relationships with vendors, business stakeholders, architecture teams, and downstream application owners while identifying opportunities for automation, simplification, and continuous improvement.

- Administer and maintain Jira backlogs, user stories, defects, workflows, technical documentation, and support artefacts while identifying opportunities for automation, simplification, and continuous improvement.

Qualifications & Experience:

- Proven hands-on experience supporting POS applications within retail environments, including transaction processing, application configuration, master data management, and operational support.

- Strong understanding of retail system integrations, including APIs, middleware platforms such as Boomi, transaction interfaces, and data flows between POS and downstream applications.

- Demonstrated experience creating, reviewing, and maintaining detailed data mapping documents, transformation rules, interface specifications, and business process documentation.

- Proven ability to troubleshoot and analyse complex application, integration, transaction, and data quality issues across multiple interconnected systems.

- Strong working knowledge of Jira, including backlog management, user story creation, defect tracking, workflow administration, sprint support, reporting, and Agile delivery practices.

- Highly self-driven and able to manage multiple competing priorities while undertaking hands-on technical activities in retail IT lab, test, pilot, and rollout, including integration testing, deployment support, store site visits, solution validation, and collaboration with operational teams.

Benefits:

- Competitive total remuneration, including base salary, performance incentive, employee share offers, and 25% discount on Fuel for two privately used cars.

- Flexible work arrangements, including hybrid work.

- Internal recognition platform.

- Career development and learning opportunities, including LinkedIn Learning and tailored training solutions.

- BabyCare Package.

- Novated Lease options.

- Employee Share Scheme.

- Access to Ampol's Benefits & Recognition platform.

- One paid day a year volunteering with an Ampol Foundation partner.

## Skills

### Required
- POS applications
- transaction processing
- master data management
- retail system integrations
- APIs
- middleware platforms
- Jira
- Agile delivery practices

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Ampol/6000000001440198-systems-analyst-pos?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)