# Account Manager

**Company**: SWIGGY
**Location**: Patna, BR
**Experience**: executive
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/SWIGGY/6000000001521477-account-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9d420f08-5db

## Description

Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands.

Role Summary: The role holder is expected to onboard and build relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 80-90 lacs Gross Merchandise Value (GMV) per month.

Responsibilities:

- Onboard new accounts by explaining requirements to partners and coordinating with internal stakeholders

- Meet existing partners periodically to ensure Restaurant Display Page (RDP) content is correct and image coverage is high

- Make persuasive presentations on the benefits of Dine Out plans and promotions for month-on-month growth

- Execute growth forward activities such as offer alignments and marketing operations alignments

- Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners

- Prepare growth plans for each account and gather competitor action insights

Data Interpretation & Business Performance Management:

- Filter relevant data from the Restaurant facing dashboard and explain key performance metrics to the partner

- Seek necessary support or actions from the partner to ensure the right RDP view

- Stay updated on the partner's investment in competition and ensure partner investments are equal or higher than competition

Interaction with Stakeholders:

- Interact with partner support, sales operations, and finance team

Functional Competencies:

- Understand Dine Out offerings and gain clarity of growth levers

- Knowledge of basic metrics such as operating hours of restaurants, ADs revenue per order, Commission Revenue per order

- Understanding of Conversion Funnel - Advanced Level

QUALIFICATIONS:

- Graduate with 1.5-3 years of field sales experience

- Fluency in local language and working knowledge of English

- Good working knowledge and experience of e-commerce activities and online marketing channels

- Confident, pleasing, and a go-getter personality

- Effective communication skills

- Attitude & Aptitude for Sales

- Team player, working alongside people from all walks of life

- Analytical, good Excel skills

- Flexible, restaurant owners do not operate on 9-to-5 schedules

- Leadership and Influencing skills

## Skills

### Required
- Field sales
- E-commerce activities
- Online marketing channels
- Communication skills
- Analytical skills
- Excel skills
- Leadership skills
- Influencing skills

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/SWIGGY/6000000001521477-account-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)