# Market Street Team Leader

**Company**: Morrisons
**Location**: Bath
**Category**: Retail
**Industry**: Retail

**Apply**: https://eicg.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/MorrisonsJobs/job/1916?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9d3ff169-304

## Description

At Morrisons, we're proud to deliver great food and friendly service to our customers.

As a Café Team Leader, you'll support the day-to-day of the café, helping the team to deliver outstanding service and maintain high standards.

### Responsibilities

- Deliver high café and BREW standards, ensuring full operational compliance

- Provide outstanding customer service across all café touchpoints

- Coordinate daily activities and communication within the café

- Identify opportunities for improvement using data and customer feedback

- Work closely with managers and colleagues to drive sales and achieve store targets

- Ensure compliance with all health and safety and food safety standards

- Respond quickly to customer queries and resolve issues effectively

- Maintain high standards of cleanliness, food safety, and stock control

- Minimise waste through careful handling and stock management

- Complete all tasks and procedures in line with company policies

### Benefits

- Generous holiday entitlement

- 15% discount in our supermarkets and convenience stores from the day you join us

- Additional 10% discount card for a friend or family member

- Genuine career progression and development opportunities

- Subsidised in-store cafe or shop floor ranges

- Free parking

- Competitive pension and life assurance

- Healthcare / Wellbeing benefits including Aviva Digital GP

- 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more

- Optional payroll charity donations

- A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

### Requirements

- Experience delivering excellent customer service

- The ability to build strong relationships with customers and colleagues

- Experience supporting or leading a team

- Strong operational knowledge of a café or hospitality environment

- A positive attitude and a genuine passion for helping customers

- Awareness of food safety, hygiene, and health & safety practices

### Nice to Have

- A great communicator who listens and responds to customer needs

- Flexible and willing to take on a variety of tasks

- Committed to maintaining high standards in everything you do

## Skills

### Required
- customer service
- team leadership
- food safety
- health and safety

### Nice to have
- communication
- flexibility
- problem-solving

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Source: [Apply at eicg.fa.em2.oraclecloud.com](https://eicg.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/MorrisonsJobs/job/1916?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)