# HR Casework Manager

**Company**: Department of Health and Social Care
**Location**: Leeds, City of Westminster, West Yorkshire, Greater London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full time
**Salary**: GBP 44,054.4 - 48,476.48 per year
**Category**: Human Resources
**Industry**: Healthcare

**Apply**: https://www.jobsgopublic.com/job/hr-casework-manager-109090?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9d14c3a2-8dc

## Description

In the Department of Health and Social Care, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile.

The HR Casework Manager role supports the resolution of complex, sensitive, high-risk, and escalated employee-relations cases. You will provide clear, practical, and proportionate advice to ensure cases are managed fairly, consistently, and in line with employment law, departmental policy, governance, and business needs.

**Responsibilities:**

- Manage a varied portfolio of complex and sensitive cases, including sickness absence, discipline, grievance, appeals, whistleblowing, and Employment Tribunal matters

- Provide timely, practical advice on escalated and high-risk cases

- Work with managers, HR colleagues, legal advisers, and other stakeholders to progress cases and identify proportionate solutions

- Assess evidence and risk, document actions and decisions clearly, and escalate significant issues appropriately

- Explain complex matters clearly and provide constructive challenge and guidance to managers and senior colleagues

**Requirements:**

- Strong experience of supporting the management and resolution of complex and sensitive HR casework or employee-relations matters

- Good understanding of employment law and HR policy

- Ability to manage competing priorities independently while working collaboratively with colleagues

- Strong analytical, problem-solving, and judgement skills

- Strong written and verbal communication skills

**Benefits:**

- Salary of £44,054.4 - £48,476.48 per year

- Civil Service Defined Benefit Pension scheme with an employer contribution of 28.97%

- Learning and development tailored to your role

- Flexible working options

- Culture encouraging inclusion and diversity

## Skills

### Required
- employment law
- HR policy
- analytical skills
- problem-solving skills
- communication skills

### Nice to have
- Chartered Institute of Personnel and Development (CIPD) accreditation

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