# Managing Consultant, Safety and Reliability

**Company**: Qualtrics
**Location**: United States (Remote)
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Healthcare

**Apply**: https://job-boards.greenhouse.io/qualtrics/jobs/8279293?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9c94723b-789

## Description

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.

As a Managing Consultant, Safety and Reliability, you will lead multi-hospital engagements and guide healthcare organizations through complex, system-wide transformations using High Reliability Organization (HRO) principles, psychological safety, Root Cause Analysis and Fair and Just Culture frameworks.

## Responsibilities

- Leads Engagement Teams & Delivery: Oversees end-to-end consulting engagements across multi-hospital systems, effectively leading consultants, balancing budgets, and managing scope.

- Exerts Executive Influence: Communicates with high credibility to influence healthcare C-suite executives, directors, and clinical leaders, proactively identifying risks and guiding strategic decisions.

- Applies High Reliability Domain Expertise: Deeply understands HRO frameworks, Root Cause Analysis (RCA), Fair and Just Culture, Safety Culture and Preventable Harm metrics, and Communication and Resolution Programs (CRP) to solve complex operational challenges.

- Drives Business Development: Proactively identifies new client opportunities, extends existing engagements, and contributes to practice growth.

- Translates Advanced Data into Strategy: Leverages complex analytical tools (Excel, SQL, SAS, Access) to perform quantitative and qualitative assessments that inform executive-level action plans.

- Coaches & Facilitates with Directness: Delivers high-quality, engaging training workshops, coaching and mentoring to build effective staff and leader habits, and provides direct, respectful, and constructive feedback when client teams fall short of safety and performance goals.

## Requirements

- 10+ years of healthcare or high-risk industry experience (e.g., aviation, military, nuclear, manufacturing) focused on safety, quality, and high reliability implementation.

- Demonstrated track record of leading complex performance improvement projects across healthcare organizations, with management consulting experience strongly preferred.

- Proven experience leading consultant project teams, managing client engagement budgets, and supporting business development/account expansion.

- Mastery of Root Cause Analysis (RCA), Common Cause Analysis, and Fair and Just Culture methodologies.

- Advanced analytical capabilities using tools like Excel, PowerPoint, SQL, SAS, or Access for operational/clinical insights.

- Ability to travel 50–75% (~10 days/month on-site across the US and select international locations).

- Bachelor's degree required; Master's degree or clinical background (Nursing, Medicine, Pharmacy, Safety/Quality/Risk Management) preferred.

## Benefits

- Personalized Career Action Planning

- 100% of healthcare benefit premiums paid for employees and their dependents

- Variable allowances for wellness, meals, transportation, and more

## Skills

### Required
- High Reliability Organization (HRO)
- Root Cause Analysis (RCA)
- Fair and Just Culture
- SQL
- SAS
- Access
- Excel

### Nice to have
- Master's degree
- clinical background (Nursing, Medicine, Pharmacy, Safety/Quality/Risk Management)

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/qualtrics/jobs/8279293?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)