# Intercompany Order Manager

**Company**: 3M
**Experience**: mid
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Manufacturing
**Wikidata**: https://www.wikidata.org/wiki/Q159433

**Apply**: https://3m.wd1.myworkdayjobs.com/en-US/Search/job/PH-Taguig/Intercompany-Outbound-Analyst_R01171935?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9c46dcd7-7c9

## Description

We are seeking an Intercompany Order Manager to join our team. As an Intercompany Order Manager, you will manage intercompany orders utilizing Corporate ERP (SAP) and/or Legacy Systems COMS, IOMS, Salesforce, BPCS, Lotus Notes databases, and other systems.

Responsibilities:

- Manage intercompany orders and ensure timely export of international orders

- Work directly with source of supply locations, BG/division supply chain, functional work streams, and/or 3PL freight forwarders

- Understand and support export rules and regulations to comply with source country and international Export Regulatory policies and procedures

- Manage inquiries and communication from 3M international subsidiaries regarding product availability, order status, expedites, etc.

- Ensure timely completion of Customer Feedback Resolution complaints for assigned countries

- Identify opportunities and implement solutions to improve customer satisfaction and/or processes

- Participate in relevant corporate programs/initiatives and comply with professional and corporate policies and procedures

- Provide back-up support to other Intercompany team members as required

- Support Intercompany, Plant & Country ERP deployments as required

- Review and maintain documentation, SOPs, and job aids as required

Qualifications:

- Bachelor's degree or higher

- +2 years of experience in Customer Service

- SAP experience

- Skilled in using Microsoft Office applications, with advanced knowledge in Excel

- Self-motivated, fast learner, and willing to learn

- High client service, quality-oriented, and continuous improvement mindset

- Ability to work well with teams, especially virtual and cross-functional teams

- Ability to communicate at all levels of the organization

- Resourceful and able to work well with ambiguity

- Able to multi-task and prioritize urgency

- Amenable to graveyard shift

Additional qualifications that could help you succeed even further in this role include:

- Experience in international transacting

- Experience in global transportation

- Experience within multiple supply chain roles

- Experience working on cross-functional and international teams

- Lean Six Sigma Certification

- Project Management Certification

- Lotus Notes Experience

## Skills

### Required
- SAP
- Microsoft Office
- Excel
- Customer Service
- Export Regulations

### Nice to have
- Lean Six Sigma Certification
- Project Management Certification
- Lotus Notes Experience
- International Transacting
- Global Transportation

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Source: [Apply at 3m.wd1.myworkdayjobs.com](https://3m.wd1.myworkdayjobs.com/en-US/Search/job/PH-Taguig/Intercompany-Outbound-Analyst_R01171935?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)