# Security Operations Analyst **Company**: Zopa **Location**: London **Work arrangement**: hybrid **Category**: Security **Industry**: Finance **Apply**: https://jobs.lever.co/zopa/b7d8674f-2dfb-4951-a86a-bb9199a01c8f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/job/security-operations-analyst-9b25eeb3-483/ ## Description We are looking for a Security Operations Analyst to join our team at Zopa. As a Security Operations Analyst, you will play an important role in protecting our banking services, systems, and customers. Our Security Operations team is a collaborative team with a mix of technical experience and professional backgrounds, working together to investigate security threats, respond to incidents, and continuously improve how we operate. Responsibilities: - Review, triage, and investigate security alerts, events, and incident tickets. - Analyse security logs to identify suspicious activity, assess potential impact, and determine appropriate next steps. - Investigate common threats including phishing, malware, and account compromise. - Follow established incident response playbooks, escalating incidents and requesting support when needed. - Maintain accurate investigation notes, ticket updates, and incident documentation. - Work within defined response and resolution expectations for security tickets. - Collaborate with IT Services, Identity and Access Management, engineering, fraud, and customer service teams. - Develop practical experience with security technologies including Splunk, SentinelOne, Netskope, and AWS security services. - Participate in peer reviews and incident retrospectives, sharing lessons learned with colleagues. - Support improvements to security processes and develop your understanding of vulnerability management, cloud security, and security tooling. Requirements: - Practical experience in security operations or a relevant technical environment such as infrastructure, network, cloud operations, or IT support. - Understanding of cyber security fundamentals, including phishing, malware, account compromise, vulnerabilities, threats, and risks. - Experience reviewing security alerts or analysing logs to investigate unusual activity. - Knowledge of the incident response lifecycle and can follow documented procedures. - Foundational knowledge of Windows, macOS, Linux, and core networking concepts. - Understand basic cloud concepts, particularly AWS services such as IAM, S3, and CloudTrail. - Analytical approach to investigations, gathering evidence and assessing potential impact before deciding what to do next. - Strong communication skills, able to communicate clearly, document findings accurately, and know when to escalate. - Ability to prioritise security tickets, manage time, and work within agreed service levels. - Curious, eager to learn, comfortable asking for support, and committed to working collaboratively. Nice to Have: - Experience using SIEM, EDR, or security tools such as Splunk, SentinelOne, Netskope, Mimecast, Tenable, or AWS GuardDuty. - Basic scripting experience using Python, Bash, or PowerShell. - Practical experience with phishing investigations or vulnerability management. - Familiarity with the MITRE ATT&CK framework. - Experience using Git or version control alongside engineering teams. - Experience working in financial services, fintech, or another regulated environment. - Awareness of FCA requirements and UK GDPR. - Security certifications such as CompTIA Security+, CySA+, or CEH, or a relevant degree. - Experience safely using AI tools to support everyday work. For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - cyber security fundamentals - incident response - security operations - cloud security - vulnerability management - Splunk - SentinelOne - Netskope - AWS security services ### Nice to have - SIEM - EDR - scripting - phishing investigations - MITRE ATT&CK framework - Git - financial services - FCA requirements - UK GDPR - CompTIA Security+ - CySA+ - CEH --- Source: [Apply at jobs.lever.co](https://jobs.lever.co/zopa/b7d8674f-2dfb-4951-a86a-bb9199a01c8f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)