# Group Product Manager - Rewards

**Company**: Ford Motor Company
**Location**: Allen Park, MI
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $141,700-$268,300
**Category**: Product Management
**Industry**: Automotive
**Wikidata**: https://www.wikidata.org/wiki/Q44294

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/73609?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/group-product-manager-rewards-9ab5f6e3-ffc/

## Description

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro.

As Group Product Manager, Ford Rewards, you will own the roadmap and results for Ford's loyalty programs and lead a team of product managers. Your mission is to turn Rewards from a program customers use occasionally into one they deeply engage with: every dollar spent with Ford earns points and can be redeemed, and membership feels worth having.

## Responsibilities

- Lead, coach, and develop a team of three product managers – set clear goals, give regular feedback, and help each grow in scope and impact.

- Define and lead the multi-year vision, strategy, and roadmap for Ford Rewards and Lincoln Access Rewards.

- Own the program economics with Finance – points issued and redeemed, program cost, and the extra business Rewards drives in service, parts and accessories, subscriptions, and repeat vehicle purchases.

- Expand Rewards so customers can earn and redeem on every transaction across the Ford ecosystem, and grow the network of partners and benefits beyond it.

- Make Rewards a native, everyday part of the Ford and Lincoln apps, working with app, design, and engineering teams.

- Shape the member offer – tiers, benefits, offers, and the Ford Rewards Visa – so it is simple to explain and worth pursuing.

- Partner with dealers, Ford Customer Service Division, Ford Credit, Marketing, and Data Science so the program works for customers and dealers alike.

- Use data, experiments, and personalization to decide what to build and which offers reach which members and explain strategy and trade-offs clearly to senior leaders.

## Qualifications

- Bachelor's degree or equivalent experience.

- 8+ years of product management or related experience (e.g., strategy or general management of a consumer program), including experience leading or managing others.

- A track record of shipping products or programs that delivered measurable business results.

- The judgment to turn ambiguity into a clear strategy and bring cross-functional partners along in a matrix organization.

- Comfort working with data – you can build a business case and interpret an experiment.

- Curiosity about AI tools and how they can speed up product discovery, personalization, and delivery.

## Benefits

- Immediate medical, dental, vision, and prescription drug coverage

- Paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more

- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments and more

- Vehicle discount program for employees and family members and management leases

- Tuition assistance

- Established and active employee resource groups

- Paid time off for individual and team community service

- Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day

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## Skills

### Required
- product management
- strategy
- general management
- data analysis
- AI tools

### Nice to have
- loyalty programs
- rewards programs
- payments
- co-brand credit card
- subscription programs

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