# Patient Care Coordinator

**Company**: Sedgwick
**Salary**: $17.00
**Category**: Customer Service
**Industry**: Healthcare

**Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Telecommuter-FL/Patient-Care-Coordinator_R78501-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9a722bce-ff0

## Description

By joining Sedgwick, you'll be part of a company that makes a meaningful difference in people's lives.

As a Patient Care Coordinator, your primary purpose will be to provide world-class customer service and service delivery to clients and patients through processing referrals in the delivery of medical goods and services.

**Responsibilities:**

- Reach out to patients to confirm demographic information, provide updates on referrals, and confirm delivery of goods or services.

- Communicate with vendor partners, claims adjusters, and nurse case managers to provide updates on referrals.

- Procure vendor partners for each referral as needed.

- Make or take phone calls on existing or new referrals.

- Provide quotes to clients for approval and ensure that referrals are medically necessary and approved by claims adjusters.

- Confirm billing information and move referrals to be billed.

- Process referrals according to state regulations and workers' compensation guidelines.

**Additional Responsibilities:**

- Perform other duties as assigned.

- Support the organization's quality programs.

- Travel as required.

**Qualifications:**

- High school diploma or GED required.

- Two years of industry experience in healthcare network and patient care scheduling or equivalent combination of education and experience.

- Strong customer service, critical thinking, and analytical skills.

- Excellent oral and written communication skills.

- PC literacy, including Microsoft Office products.

- Ability to work in a team environment and meet performance competencies.

**Work Environment:**

- Sedgwick offers a comprehensive benefits package, including medical, dental, vision, 401k and matching, PTO, disability and life insurance, and employee assistance programs.

- The starting pay range for this role is $17.00 per hour.

## Skills

### Required
- customer service
- critical thinking
- analytical skills
- Microsoft Office products
- communication skills

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Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Telecommuter-FL/Patient-Care-Coordinator_R78501-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)