# Enterprise Learning Lead

**Company**: People, Governance and Communi
**Location**: Azcapotzalco, Ciudad de México
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612603503?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/enterprise-learning-lead-9a28ec4b-7c8/

## Description

We are currently seeking an experienced professional to join our team in the role of Enterprise Learning Lead. The successful candidate will design end-to-end learning solutions across the organisation for multiple business verticals in Global Capability Network, Mexico.

Responsibilities:

- Partner with HSBC business leadership, Enterprise Learning, HR and global functions to define and implement sustainable strategic learning initiatives aligned to business strategy and HR/People priorities.

- Design, develop and deliver end-to-end learning solutions that build leadership and behavioural capabilities and support business outcomes.

- Lead data analysis to build an advanced understanding of learning consumption and measurable impact and provide reporting to relevant stakeholders.

- Track learner compliance with mandatory and recommended learning requirements including onboarding training.

- Ensure HSBC policies, programmes and guidelines are followed and manage exemptions and exceptions when required.

- Provide functional expertise to identify, research and resolve complex problems.

- Independently execute and operationalise development programmes and processes.

- Use learning measurement and analytics to assess efficiency and effectiveness ensuring key learning metrics are measured, published and used in decision making.

- Ensure practices and procedures are followed and training materials remain compliant with HSBC and regulatory standards.

- Monitor learner progress to achieve required proficiency in line with desired results.

- Drive strategic learning initiatives that streamline processes management information (MI) and reporting to support audit preparedness.

- Act as a performance improvement consultant by analysing needs, shaping solutions and executing strategies to build leadership capability across roles.

- Develop and sustain a high-touch learning culture and enable a consistent approach to development.

- Manage L&TD investment through planning budgeting forecasting and vendor management.

- Oversee delivery of learning and capability development programmes through collaboration with Technical Learning Teams.

Requirements:

- A degree in any discipline with 4-5 years of experience in Learning and Talent Development with a strong track record of establishing credibility and delivering results.

- Experience managing processes and practices in a matrix environment.

- Ability to make rational decisions and navigate complex scenarios with minimal guidance or supervision.

- Exposure to programme design and content development.

- Proven project and change management experience with a strong focus on delivery.

- Strong focus on internal staff development and driving process efficiencies.

- Senior stakeholder engagement skills including influencing and conflict resolution.

- Strong communication skills including the confidence to deliver or develop presentations and proposals.

- Experience working in fast paced environments with a solution-focused mindset and the ability to balance quality with a practical MVP ‘good enough’ approach.

- A demonstrable passion and personal commitment to supporting colleague mindfulness awareness education and practice with a continuous improvement mindset.

- Strong team leadership skills with the ability to help teams form bond and deliver at pace including creatively sourcing resources to meet priority needs.

Benefits: At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

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## Skills

### Required
- Learning and Talent Development
- Project Management
- Change Management
- Stakeholder Engagement
- Communication
- Leadership
- Team Management
- Data Analysis
- Learning Measurement and Analytics

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612603503?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)