# Manager, CAM Business Integration & Readiness

**Company**: CVS Health
**Experience**: senior
**Job type**: full-time
**Salary**: $54,300.00 - $159,120.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/CT---Hartford/Manager--CAM-Business-Operations-Lead_R1093201?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/manager-cam-business-integration-and-readiness-99d2b7b1-a38/

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

The Claims Assist Manager (CAM) team is seeking a Manager, CAM Business Integration & Readiness, to support the implementation and operational integration of CAM capabilities across multiple lines of business.

**Responsibilities**

- Support implementation and operational integration activities across Commercial, Medicare, and Medicaid claims operations

- Partner with senior leaders and operational leaders to align priorities, timelines, dependencies, and resource needs

- Coordinate cross-functional collaboration across operations, product, technology, analytics, training, and other business partners to support successful execution

- Identify and coordinate business SMEs to support discovery, requirements validation, testing, implementation, and rollout activities

- Facilitate working sessions to gather operational insights, define business needs, validate workflow impacts, and support business decision-making

- Ensure frontline operational feedback is incorporated into capability enhancements and future roadmap discussions

- Support consistent processes for intake, prioritization, issue resolution, and business decision-making

- Support business UAT strategies, plans, and execution activities

- Coordinate tester participation across lines of business and stakeholder groups

- Track testing progress, defects, business decisions, and sign-off activities

- Partner with technology teams to resolve defects, assess operational impact, and support release execution

- Help ensure business validation is completed before production release

- Support communication, training, and change activities associated with CAM releases as part of successful implementation

- Track operational risks, adoption barriers, and improvement opportunities following release

- Partner with leaders to support sustained utilization, operational integration, and value realization

- Support governance forums, working groups, and leadership reviews

- Monitor and track risks, issues, decisions, and action items

- Maintain documentation related to approvals, testing outcomes, business impacts, and deployment activities

- Help ensure implementations align with business, compliance, and operational requirements

- Contribute to governance processes that support scalable, controlled CAM growth

**Requirements**

- 5+ years of experience in healthcare operations, claims, program management, process improvement, or related functions

- Demonstrated experience coordinating cross-functional initiatives involving multiple stakeholders

- Experience supporting implementation, testing, operational integration, or business execution efforts

- Strong facilitation, communication, and stakeholder management skills

- Strong organizational, problem-solving, and execution skills

- Ability to manage multiple concurrent workstreams in a fast-paced environment

- Proficiency with Microsoft Office Suite and collaboration tools

**Preferred Qualifications**

- ACAS experience preferred

- Health claims processing experience within Commercial, Medicare, or Medicaid environments

- Experience supporting automation, AI-enabled solutions, workflow modernization, or digital transformation initiatives

- Experience coordinating large-scale UAT and production implementations

- Knowledge of change management and adoption strategies in support of implementation success

- Familiarity with governance, compliance, and operational risk management practices

**Education**

- Bachelor’s degree or equivalent work experience preferred

**Anticipated Weekly Hours**

- 40

**Time Type**

- Full time

**Pay Range**

- $54,300.00 - $159,120.00

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## Skills

### Required
- Microsoft Office Suite
- collaboration tools
- healthcare operations
- claims
- program management
- process improvement

### Nice to have
- ACAS
- health claims processing
- automation
- AI-enabled solutions
- workflow modernization
- digital transformation

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/CT---Hartford/Manager--CAM-Business-Operations-Lead_R1093201?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
