# Lead Researcher, Verification Experience

**Company**: Wise
**Location**: London
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: Research
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Wise/744000153803439-lead-researcher-verification-experience?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_99cf3f29-59f

## Description

As Lead Design Researcher for the Verification Experience squad at Wise, you'll combine hands-on research with people leadership and squad-level strategic direction.

You'll set research priorities, lead and develop researchers, and ensure evidence is focused on the most important customer and business problems.

Your responsibilities include:

- Setting priorities and research direction

- Shaping strategy

- Articulating now, next and future

- Leading through people

- Staying close to the craft

- Influencing stakeholders

- Leading with guts

- Using tools thoughtfully

To be successful in this role, you should:

- Have 6+ years of experience in product research, including managing researchers and supporting their growth, performance and progression

- Know how to bring out the best in people, setting clear expectations and providing thoughtful coaching and feedback

- Build strong partnerships across Product, Design, Engineering and Analytics to align priorities and get things done

- Connect customer evidence with business outcomes, turning research into clear opportunities that inspire action

- Be empathetic and consistently keep customers' needs at the heart of decisions

- Have a strong track record of growing research influence across product teams and with senior stakeholders

- Can shape research and product direction across a squad while championing quality and human-centred design

## Skills

### Required
- product research
- people leadership
- strategic direction
- qualitative and quantitative research
- mixed-methods evidence

---

Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Wise/744000153803439-lead-researcher-verification-experience?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)