# GP Receptionist/ Administrator

**Company**: Figges Marsh Surgery
**Location**: Mitcham
**Job type**: temporary
**Salary**: Negotiable
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A4898-26-0001?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_998247cc-3fd

## Description

We are a friendly and busy NHS GP Practice in Mitcham, looking for a part-time Receptionist/Administrator to work with us. The successful candidate will have a range of patient-facing and administrative tasks, including answering telephone calls, dealing with face-to-face enquiries, scheduling appointments, and maintaining patient confidentiality.

Previous reception/admin and/or customer service skills are desirable, as well as experience of using Emis Web and working in a GP practice. A caring, empathetic character is essential.

The role is for 20 hours per week, with a fixed-term contract and a view to extend. The salary is negotiable depending on experience.

Main duties of the job:

- Answering telephone calls and dealing with face-to-face enquiries

- Greeting patients and visitors to the surgery

- Scheduling appointments for patients/checking patients in

- Dealing with all requests in an efficient and courteous manner

- Screening enquiries for the doctors and medical staff

- Accurately collecting information and personal details about patients, maintaining patients' confidentiality

- Updating clinical system with personal details

- Receiving samples and sending them off to the hospital

- Maintaining a clean reception and waiting area to show a professional image

The post-holder will act as the central point of contact for patients, be responsible for the distribution of information, messages, and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.

## Skills

### Required
- English
- customer service
- administration
- communication

### Nice to have
- Emis Web
- general practice experience
- primary care experience

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A4898-26-0001?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)